Please see this list before posting about any issues you may have experienced. Known issues with workarounds or special reporting methods are listed first. A list of known issues without workarounds can be found at the end of this post, and will be updated as we resolve them in updates or discover workarounds.

If you have a non-crash issue to report (for crashes, see the section below), please create a new thread for it rather than replying here. You may bring attention to issues that might have been overlooked here, but please do not start discussions in this thread. This thread is intended as a listing of previously reported issues, not as a support venue or soapbox, and may be moderated strictly if the need arises.

• Crashes (any)
  Resolving crash issues is one of our top priorities. If you experience a crash at any point, please download this zip file and run the .cmd file inside. It will gather a variety of debugging information and generate another zip file in My Documents\My Games\Gas Powered Games\Demigod\reports which you can email to support@stardock.com (please include any details about what you were doing in the game at the time that you can). They will attempt to reproduce the issue and pass the info on to the developers if they cannot help directly.
  
  
  
• Poor performance on machines exceeding the recommended requirements
  Research by GPG and some users has indicated that this seems to have two potential causes. The best known one is related to sound chipsets (usually onboard ones) being unable to cope with the game's sound demands and the simulation at the same time. While the sound system was reworked to reduce the load in a previous update, users with this issue may find that setting audio quality to low and disabling reverb in the options can help. In extreme cases, it may be necessary to disable sound entirely by adding /nosound to the end of the target line on your shortcut or start menu entry for Demigod. It has also been found that this issue can be caused by corrupt or damaged libraries in some cases. See replies #143 and #147 on this thread for further details on that.
  
  
  
• Demigod will not start (no error)
  If nothing happens at all when you attempt to run the game, the most common causes are Logitech webcam software (see here) and Comodo Defense+ firewall (see here).
  
  
  
• Demigod will not start, but gives a Direct3D error or says to update your drivers
  This typically means that your video card does not meet the game's minimum requirements. The game requires a video card with Shader Model 3 support (Radeon x1600 and up, Geforce 6800 and up). Most integrated video chipsets (as low-mid range laptops usually have) are not capable of running the game. If your video card does exceed the minimum requirements, make sure that your display supports a resolution of at least 1024x768. Resolutions smaller in either width or especially height are not supported.
  
  
  
• Demigod freezes at the map load screen with "[no text]" at the bottom
  This is caused by a corrupted preferences file. Deleting/renaming the Game.prefs file from My Documents\My Games\Gas Powered Games\Demigod should resolve this issue.
  
  
  
• You have logged in for multiplayer before, but are now told your login is incorrect
  This most commonly occurs immediately following a crash. It can take a few minutes for your old session to time out, after which you will be able to log in again. If this issue persists more than a brief span of time, please contact support@stardock.com.
  
  
  
• Match is ended by an "Invalid Gamestate" message
  This message appears when a desync occurs. The match is terminated because the simulation is no longer identical between all players, which can lead to inconsistent or indeterminate outcomes. We are investigating reports that some users may be somehow causing desyncs to occur intentionally as a griefing tactic.
  
  
  
• Known unresolved issues
  Issues which we are aware of but do not currently have workarounds for are listed here.
  
  
  • Ping times periodically spike in-game (despite sufficient upload bandwidth). (Link)
  • Rollover Data Error on flag tooltip while being captured behind fog of war. (Link)
  • Multi-game achievements fail to record progress properly. (Link)
  • Game result stats include players who joined and left lobby before match start. (Link)
  • Erebus can commit suicide by drinking own Poison Blood potion. (Link)
  • /noAI switch does not prevent AI matchups.
  • Pathing issues on Prison (example video) (Link)
  • Overlay friend chat buttons constantly reappear.
  • Current HP/MP decrease when dropping buff items (Link) (Fix)
  • Assorted replay playback issues (Link)
  • Forces of Darkness towers do not appear until war rank 4 on Zikurat (Link/Fix)
  • Queen of Thorns root attack animation issue (Link/Fix)
  • Sludge Slinger fails without feedback if not in range and facing target (Link)
  • Erebus’ Mist sometimes fails to deactivate when out of mana (Link) (Fix)
  • Sedna’s Silence debuff never expires under certain conditions (Link)
  • Sedna’s Silence ability can cause game sound to mute (Link)
  • Conflict with Ventrilo causes Demigod crashes? (Link)
  • In-game elapsed time display does not match actual time for no-stats grace period (Link)
  • Minion summoning buttons vanish under certain circumstances when selling Monk idol (Link)
  • Demigods can loot ground potions from long range under certain circumstances (Link)
  • Lobby join/part messages use host localization rather than current user’s (Link)
  • War score display at citadel shows average of both sides, rather than owner’s side (Link)
  • Torchbearer’s Fireball stops short of target and moves vey slowly under certain circumstances (Link)
  • Oculus’ Brain Storm has no visual effect without Mental Agility and does not remove debuffs (Link/Fix)
  • Oak Shield effects are not visible on Oculus (Link/Fix)
  • Oculus’ Electrocution talent does not stop regeneration (Link)