Start11 does not make taskbar pins: neither pin folder nor pin folder menu. One that was made a year or more ago still works but cannot create a new one. Start11 version 2.53 business edition.
Hello,Sorry to hear you are having issues. First, Please try, uninstall Start11v2, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
Basj,Stardock Community Assistant.
Uninstalling and reinstalling had no effect on not being able to pin folders. The group policy editor is not blocking this pinning. Perhaps this supposed feature no longer works with Start11 because of recent OS updates.
I do not believe this has been broken by any recent OS changes.
What other software do you have running and do you use something that gives focus to the window under the mouse?
"What other software do you have running?" Seriously? Looking to blame something other than the source of the problem? I'm looking for some constructive suggestions/support, not a silly fishing expedition by someone who knows nothing on the subject. Taskbar pinning is a convenient feature for me and I have studied both potential causes (and thereby solutions) and alternatives to Start11 for this feature. But thank you for the reply.
I am trying to assist as clearly a feature that should work is not. This typically means something is interfering with it as otherwise it would be working
The questions are important as they allow us to narrow down a cause, like a specific AV app blocking certain things, or x mouse mode taking focus away from the prompt that would appear. Knowing this then allows us to setup a similar setup where possible to debug it.
You would be surprised how many people use software which uses OS debug symbols to patch internal functions and then fail to mention it when that is the cause of the problem.
Regarding your comment on "someone who knows nothing on the subject", I should probably mention I am the person who wrote the pinning logic and knows considerably more than anyone else in these forums when it comes to how Start11 works.
Neil, thank you for your reply. YamicSoft Windows Manager has a tool for creating a "jumplist" on the taskbar and that does not work either. I have no idea what is causing the taskbar pinning blockage and I know everything running on my computer. If you have any constructive diagnostics or known problematic programs I'd be delighted to know of them.
Perhaps, you can try Clean boot: https://support.stardock.com/space/SHC/1334935592/Start11+Clean+Boot. Clean boot steps need to be done with care. Try it and report back.
Thank you,
Basj,Stardock Community Assistant
A Clean boot is an excellent idea: thank you. But it is a time-consuming and problematic diagnostic, and rather backwards in having to start from scratch. CoPilot AI has had many other suggestions that are less irksome. So far, I've found nothing that is preventing taskbar pinning.
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