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Unable to get Fences 4.10 to work

fences
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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #51 April 23, 2023 9:26:18 AM
from Stardock ForumsStardock Forums

Sig file should be in this directory. "C:\ProgramData\Stardock\Fences4". I believe those files is not from that directory. It should be something like screenshot below.

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
Jonas_007
Join Date 01/0001
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Reply #52 April 23, 2023 1:43:12 PM
from Stardock ForumsStardock Forums

Ok found it, this is how it looks like, so that's not the issue. I have this file installed.

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Jonas_007
yaezah
Join Date 12/2020
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Reply #53 April 23, 2023 7:57:46 PM
from Stardock ForumsStardock Forums

 

 

 

I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

 

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

- I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

- I'm installing Fences 4 via object desktop. I notice when I go to fences > about > check for updates , I get "Your copy of Fences is up to date". When I go to the Object Desktop manager, I notice Fences 4 has an "Update" button. 

 

 

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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #54 April 23, 2023 8:15:21 PM
from Stardock ForumsStardock Forums

Quoting yaezah,
reply 53

 
I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

Hello,
Sorry to hear you are having issues. I am glad to announced that the Dev team has probably found out the issue and might be coming out with an update build very soon.

Thanks
Basj,
Stardock Community Assistant.

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Jonas_007
yaezah
Join Date 12/2020
0
Reply #55 April 23, 2023 8:21:39 PM
from Stardock ForumsStardock Forums

 

Oh, that's good to know thanks.

Sorry for going off-topic, but I was wondering if I'll have to renew my Object Desktop license if the update is released after my license expires in 2 days. Want to make sure I budget for that if I do.

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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #56 April 23, 2023 8:27:41 PM
from Stardock ForumsStardock Forums

I believe, from what I know, once you subscription expired, you can not download any files from your ObjectDesktop section. As mention here: https://forums.stardock.com/486310/object-desktop-support-faq#subscriptionlapse.

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #57 April 23, 2023 9:49:19 PM
from Stardock ForumsStardock Forums

Hello all,

Here a workaround you can try: (Note: Only do it if you comfortable with it.)

Workaround:

  1. Open an elevated PowerShell window and issue the following commands:
    1. Set-Location ~\Desktop
    2. certutil.exe -GenerateSSTFromWU roots.sst
    3. Import-Certificate roots.sst -CertStoreLocation Cert:\LocalMachine\Root\
  2. Reboot

Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
crawfishy
Join Date 01/0001
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Reply #58 April 23, 2023 10:27:55 PM
from Stardock ForumsStardock Forums

Paul... In response to your question as to whether I was running this on a VM...

No.

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Jonas_007
DrJBHL
Join Date 04/2002
+4204
Reply #59 April 23, 2023 11:38:57 PM
from Stardock ForumsStardock Forums

Quoting yaezah,
reply 53

I notice when I go to fences > about > check for updates , I get "Your copy of Fences is up to date". When I go to the Object Desktop manager, I notice Fences 4 has an "Update" button. 

 

Object Desktop Manager needs fixing. In the meantime, it's best to check your version against the available one at 

https://store.stardock.com/myaccount/products

Then under Object desktop manager, click on View Individual Downloads.

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Jonas_007
yaezah
Join Date 12/2020
0
Reply #60 April 24, 2023 12:23:29 AM
from Stardock ForumsStardock Forums

 

 

Quoting basj,
reply 57

Hello all,

Here a workaround you can try: (Note: Only do it if you comfortable with it.)


Workaround:


    1. Open an elevated PowerShell window and issue the following commands:

        1. Set-Location ~\Desktop

        1. certutil.exe -GenerateSSTFromWU roots.sst

        1. Import-Certificate roots.sst -CertStoreLocation Cert:\LocalMachine\Root\



    1. Reboot


Try it and report back.

Thank you,

Basj,
Stardock Community Assistant


 

Just tried this and it worked! Thanks!

 

It created a file called "roots.sst" on my Desktop.. is it important to leave it there?

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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #61 April 24, 2023 12:34:48 AM
from Stardock ForumsStardock Forums

Quoting yaezah,
reply 60

Just tried this and it worked! Thanks!

It created a file called "roots.sst" on my Desktop.. is it important to leave it there?

Great, thanks for reporting back. As for the "roots.sst" file. I deleted it on my system, rebooted and the Fences still work as normal. So my guess, yes, you can delete it off after it get imported in.

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
c242
Join Date 03/2001
+382
Reply #62 April 24, 2023 1:31:12 AM
from Stardock ForumsStardock Forums

Wow, glad there is a solution. Tough one. Tested in my VM and worked like a charm.

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Jonas_007
Jonas_007
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Reply #63 April 24, 2023 1:52:22 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 54


Quoting yaezah,
reply 53

 
I can't get it to work either, was working fine until I clean installed windows yesterday to Windows 10 22H2 using OS build 19045.2846.

I have the license files. Tried disabling firewall in case that was messing with activation checks. None of the versions installed via Object Desktop or the subsequent updates worked.

I recently changed my CPU from an old 4790k to a 5600x, gpu from GTX980 to a 6700xt if that matters.

Hello,
Sorry to hear you are having issues. I am glad to announced that the Dev team has probably found out the issue and might be coming out with an update build very soon.

Thanks
Basj,
Stardock Community Assistant.

 

So, I'm looking forward for this "update build" that might fix it and make fences work then!? Let us know Basj.

Thanks,

Jonas

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Jonas_007
Jonas_007
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Reply #64 April 25, 2023 4:11:35 AM
from Stardock ForumsStardock Forums

 

I understood from Stardock and C242, the are solutions available now!?

When would the "update build" be ready..., that I understand is a new installation file?S

Should I wait for this or, try to get the workaround going?

Thanks,

Jonas

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Jonas_007
basj
Join Date 03/2001
+1677 sdemployee
Reply #65 April 25, 2023 5:06:53 AM
from Stardock ForumsStardock Forums

Quoting Jonas_007,
reply 64

I understood from Stardock and C242, the are solutions available now!?
When would the "update build" be ready..., that I understand is a new installation file?S
Should I wait for this or, try to get the workaround going?
Thanks,
Jonas

Its up to you, you can wait, if you not comfortable with doing the workaround. Any new build will be announced in the Fences Section Pinned thread here: https://forums.stardock.com/forum/501

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #66 April 25, 2023 9:27:45 AM
from Stardock ForumsStardock Forums

Quoting Jonas_007,
reply 64

Should I wait for this or, try to get the workaround going?

This has to do with a certificate that was bad by the issuer (not us).  This could be resolved with a Windows update (and how others avoided seeing it at all). It MAY solve the issue as root certificate distribution is a dark science of sorts.

Sean Drohan
Stardock Product Lifecycle Manager

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Jonas_007
c242
Join Date 03/2001
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Reply #67 April 25, 2023 11:08:39 AM
from WinCustomize ForumsWinCustomize Forums

Quoting sdRohan,
reply 66

as root certificate distribution is a dark science of sorts.


Finally someone says it! I always felt the same.

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Jonas_007
Jonas_007
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Reply #68 April 26, 2023 6:35:17 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 65

When would the "update build" be ready..., that I understand is a new installation file?
 

 

Thanks,

Jonas

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Jonas_007
Jonas_007
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Reply #69 April 27, 2023 1:46:15 AM
from Stardock ForumsStardock Forums

Dear Support at Stardock,

I'm waiting for your feedback about when the "update build" will be available so I can make a new installation or an upgrade to the existing one, to enable use of the product I have paid for.

Please let me know.

Thank you,

Jonas

 

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Jonas_007
basj
Join Date 03/2001
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Reply #70 April 27, 2023 5:26:01 AM
from Stardock ForumsStardock Forums

Quoting Jonas_007,
reply 69

Dear Support at Stardock,

I'm waiting for your feedback about when the "update build" will be available so I can make a new installation or an upgrade to the existing one, to enable use of the product I have paid for.

Please let me know.

Thank you,

Jonas

Any new build will be announced in the Fences Section Pinned thread here: https://forums.stardock.com/forum/501. As for when it will be release, it will be soon, but I can't announce the date.

Thank you,

Basj,
Stardock Community Assistant

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Jonas_007
c242
Join Date 03/2001
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Reply #71 April 27, 2023 5:39:06 AM
from Stardock ForumsStardock Forums

I am here to help, if You don't want to do the patch Yourself, Jonas. Just give me a sign. It is a 2 minute job.

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Jonas_007
Jonas_007
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Reply #72 April 27, 2023 8:41:48 AM
from Stardock ForumsStardock Forums

Great let's try, let's agree through PM

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Jonas_007
Jonas_007
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Reply #73 April 27, 2023 11:09:17 AM
from Stardock ForumsStardock Forums

Thanks a lot c242, with your support - now it works!

Hero of the day!! A gold star   

  

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Jonas_007
c242
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Reply #74 April 27, 2023 11:33:11 AM
from Stardock ForumsStardock Forums

Yeah.

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