HiMy problem its diferent.The game starts perfect, I can see the intro but once in the menu there is no text, I attach a photo. anyone have any ideas ???
reinstall twice and nothing.Thx
Sorry to hear you are having trouble.
I believe a 3rd party program might be blocking the game from seeing some files. Have you tried whitelisting GC3 with any anti-virus software you might have running? Or set the game to run as administrator.
Thank you for your patience and patronage.
I have disabled antivirus before installing it again. I have even changed folders and it persists. First I installed it on a second disk and it gave me a critical error now installing it in c:/ it runs fine but text is missing .....
Do you have Galactic Civilizations III installed in a folder with a non-ASCII directory path?
Such as
C:\Новая папка\GalacticCivilizations3\...
or: F:\укпвкп\steamapps\common\Galactic Civilizations III\...
or: C:\Новая папка\GalacticCivilizations3\...
If so this can be resolved by installing to directory with ASCII characters.
Hi
I have it installed in:c:/Usuario/document/Mygames/gc3thx
Go to this folder, you might need to make hidden files and folders visible in order to see it.
C:\ProgramData\Stardock\Galactic Civilizations III
And delete these files in itK2FontData_Small.fontdataK2FontTexture_Small.dds
Also, in the folder for Retribution if you have it.
Hello Nothing, the problem persists. I only have one folder inside stardock, it's Tachyon, I still delete the whole folder and nothing. The most curious thing is that the desktop shortcut icon does not let me run it as admin. I have to access where the game is installed and run it as admin from there, it is very curious.
Thanks for the help, I will have no choice but to format the pc and test in case any virus or other file is interfering.thanks you very much
The problem is that folder, and more importantly the files it would contain, wasn't created. Formatting is a tad extreme, I suggest disabling your anti-virus for a while, restart your PC, run GC3 and check if the text is showing. Then turn on your anti-virus.
Hello I have already done it and nothing persists the problem. It's something quite curious, it had never happened to me
Try this, go to your 'Windows Defender Settings' --> 'Virus and threat protection --> Ransomware protection --> Turn off 'Controlled folder access'. Then run the game.
Basically that option is not available because I use the avast antivirus and windows defender already transfers rights to that application with what it tells me that this option is disabled because another antivirus does this task. avast is disabled since I installed the game yesterday
Exit Steam\GOG\Epic completely. Run the launcher you have as administrator.
Goodnight I have carried out this action and the problem persisted sorry for my insistence
Доброго времени суток. Та же проблема. Прочитал вашу переписку, завтра буду пробовать. О результатах сообщу. При первой установке На диск без виндовс был черный экран и игра вылетала. Установил на С -НЕТ БУКВ)НАдеюсь.Победим. Успеха)
Good day. The same problem. I read your correspondence, I will try it tomorrow. I will report on the results. At the first installation On a disk without Windows there was a black screen and the game crashed. Installed on C - NO LETTERS) Hopefully. We will win. Success)
Победитель. C: \ ProgramData \ Stardock \ Galactic Civilizations III
И удалите эти файлы в немK2FontData_Small.fontdata
удалил. Все появилось. Спасибо. Надеюсь вы справитесь. Успеха!!!
Winner. C: ProgramData Stardock Galactic Civilizations III And delete these files in it K2FontData_Small.fontdata deleted. Everything appeared. Thanks. I hope you can handle it. Success !!!
cayno
Is your install via Steam or Epic?
That is not the default intall location for either Steam or Epic. Please uninstall from there and allow for the game to be installed in it default location.
Please post an image showing the folder you are in and the contents.
If uninstalling Avast it what it takes to have access to that option, it is what we would like to try. Avast can be reinstalled after if you like but we need to ensure that the test can be performed - that you have access to Windows Controlled Folder Access and can disable it.
Sean DrohanStardock Support Manager
Hi there The game has been installed from epic, let it be installed in a predefined folder, I went to stardock and deleted these files and it works thank you very much for your attention
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