Hello gardendaizy

After the Purge did you install the latest version Listed

above 10.02b if not try that version and report back.

Go to reply #21 for version 10.02b.

i did download beta version and then i got the issues with mpeg-2-video-extension/no codec detected. i guess something got damaged because just few days ago i managed to open all the dreams and now i do not have mpeg2 decoder...anyway i could not get from microsoft  mpeg-2-video-extension i could not get to the store on my laptop as that part is missing on my laptop and microsoft is telling me that i have it. i downloaded some codec packs and screwed up my google chrome but edge starting to show the movies. now i can open some of the dreams if you are interested i could write you the names, but some of them are blurry at the bottom. if you could get me the link to bypass microsoft store to get mpeg-2-video-extension i would appreciate it. i did not play codecs pack for a while ,i have blue ray dvd  player and daum potplayer so it was not a problem until today...

DS10 /10.02/10.02b and Windows Home 1809 and 1903..267 ALL WORK Fine on my ( desktop ) PC

I have been using making and uploading dreams for 12 years ( over 3000 ) and in all that time ALL the

versions of Windows and Deskscapes have worked for me . I have used and still using KLite Codec pks. 

Running Windows 1903 ..267 now and all is working as it should , including Mpeg 2 dreams.

I run a single monitor at 1920x1080 res. Ram 12 Gigs.

One of My Latest Dreams uploaded working with WIN 1903 https://www.wincustomize.com/explore/dream/11582/

MY First Dream uploaded Feb. 2007 Mpeg 2 dream working with Win1903 

Link https://www.wincustomize.com/explore/dream/127

So DS10 does work for me , why for some there is an issue , we are doing our best 

to help with a fix to help any in need . Follow the Thread and when we ask for 

details or screenshots please help us out .

Thanks .

AzDude
Stardock Community Assistant

also klite mega pack

i managed to restore microsoft store and it says i have mpeg-2 extension on my computer. i am so sorry what is happening to your software. i really enjoyed for so many years and in 2 weeks when i am back i will see what is happening on my other computers and let you know. i am sure you eventually will figure it out.

Yeah the only reason ive got an animated background is i D/L DS8

https://download.microsoft.com/download/9/b/2/9b276571-80d5-43ca-806f-d68fca4b4e89/DECCHECKSetup.EXE

had klite mega pack, upgraded to 1509. no help

not for me :/

for some odd reason 'digital sunny palms beach' will load in the preview AND on the desktop, all the others 'no suitable decoder' and even this dream stops working almost immediately (goes static instead of the ani/vid.

Hello , 

You should run a complete virus scan if you think that's an issue , if you have a virus it won't be from one of my dreams .

They all play fine on my machine .

BTW - Which dream do you seem to have a problem with get me the link and Ill test it for you .

Also you might want to try this .

Please try the following:

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.
For Win7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes)

In addition, please also run the following command in the same elevated (Run as Admin) command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.

AzDude
Stardock Community Assistant

ran all the cmd n stuff restarted same problem

All,

We have made another build to help see where the fail point is with this issue - it is not intended to fix anything, rather, screenshots of your DeskScapes registry keys will help us find where it is failing:

https://cdn.stardock.us/downloads/public/software/deskscapes/DeskScapes10_10.02-j48-Setup.exe

This post will show you what we need for screenshots:
https://forums.stardock.com/496384/get;3757194

Thanks for your continued patience and help.

Sean Drohan
Stardock Support Manager