Getting bug reports from the community is a HUGE help to development. With that in mind, here’s a list of some of the big ones we know about, things we could use help tracking down, and features that are just yet-to-be-implemented.The most useful thing for us (and often the hardest part) is getting clear, simple steps to reproduce a bug. Screenshots and video are great helps too.Let us know what you find!
If you have posted to the forums already but would like some additional support, you can follow this link:https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-troubleshooting
MGPU Issues
If you are having issues with crashing when using MGPU and can't get back into the game, delete the settings.ini file located in your Ashes of the Singularity folder under your My Games directory.
For more detailed info check out the Early Access Schedule post
Driver stops responding on Nvidia 860m laptop GPU (we’d love feedback if any 860m users are or are not getting this issue)
I have a 860m in a asus G551M. It happened once to me in over 10 hours of play with dx12 version and 30 with DX11 version. And it was at launch with a build which anyway didn't work with DX12 version. I believe it was 0.55 but I'm not sure of that. In my experience the game works fine or won't start at all. I tryed 3 sub version of 0.60 and they seems fine. I have yet to try this morning update.
Thanks Gatokatcha, good info!
You're welcome. I've play a few minutes with this morning build. I've a feeling the game is responding badly to my clicks. I have to repeat right clicks a couple of time before the blue line shows up. Unit selection seems a bit more sluggish. It was a bit like this in previous build but I think it's more noticeable in this one.
That was the dx12 version. I go try the dx11
The dx11 version is more responsive than with the previous build. It's now much more playable than the dx12 version on my machine.
At the moment, the 'Steam early Access' is purchasable on steam for those of us with Founders packs. This probably should not be possible, in case someone accidentally clicks and spends money for nothing (effectively).
There has been a second build on the 22th and the dx12 version has stop working with my 860m. It crashed to the desktop during initializing probably just before the game logo movie. DX11 still fine.
The dx12 version started the second time I tryed. I've made a benchmark there is a large improvement from 0.60.13732 which was at 18.7 fps. I've yet to try how it plays.
Odd, is this within Steam or on their website? It should say "Play now" or like this:
This is from the website:
Hello there. I don't know if this is the right thread so you may correct me when i have to post otherwhere (and please excuse my spelling and grammatical faults, i am no native english speaker). Additionally I am not used to use Jing and how to paste them in this reply so you may have to click on them to look at them (uploaded them to sreencast.com).
I use MSI-Afterburner to see my stats while playing. I just recognized that its On-Screen-Displaying does not work with Ashes DX12 Version. Additionally, when I scale my Interface from 1.0 to e.g. 0.8, in DX12 only the Interface shows up when starting a new game:
I have a native resolution of 1600x1200 (I use a 20 years old screen with 4:3) but changed it to 1600x900 for and in Ashes.
Then the second thing connected with the Interface scaling is, that the Menu won't disappear ingame (compare the time marks on the following pictures):
The_Gear- That is what it looks like now, but only after I activated my lifetime membership. I purchased the standard Founders package (which I would note, is actually $5 more than the current EA price-kind of funny to read how I was saving $5, but no worries), and then purchased on the 21st the upgrade to the the lifetime founders edition (squeaking in under the wire). Without inputting the second code emailed to me, it showed it as an option to purchase Ashes for myself at the $39.95 price point. Once I input the Lifetime Founders code emailed to me, the screen shifted and showed 'already in library', like in your screenshots.
Again, this is a relatively minor issue, but I was wondering if it possibly could be showing some underlying bug or something.
I believe it may be more of a Steam issue if its showing you could purchase it. As long as you had it in your library you're all set.
Implement ability to cancel building construction.
Create multiple races/factions with versatile differences.
I just bought it for $39.95. I had received the email about the founders thing but didn't get around to it at the time but I have been watching for this game a bit so I decided to buy the pre-beta. So sounds like you were seeing that offer which as far as I know is open to anyone.
It's relatively moot, but I had bought and activated my founder's package some time before (then later upgrading to the lifetime edition). Been irregularly playing the game since august. I should not have had the -option- to purchase the game for myself at $39.95- and once I put in my second code (to go from founders->founders lifetime), it vanished. That's all this was a comment on. It could also have been Steam just being hit up with load and/or confused for a few hours.
No harm, no foul.
Ashes of the singularity crash constantly on my computher., especially when zoom out and in = when crash its completed shut the game off and no indication what going on. Here is the spec of my comp. Im running window 10 pro 64 bits., Asus X99-A motherboard., intel core i7 - 5820k haswell-e 6 core CPU lga 2011-v3., adata xpg z1 32gb ddr4 2800 memory., corsair hydro series h105 liquid cooler., evga supernova 1300watts power supply., intel 530 480gb sata iii mlc ssd, and sumsung 840 evo 1tb sata iii mlc ssd. EVGA GTX- 980 superclocked video card. I did update to the latest bios and all drivers of the motherboard and video card driver., and still no help.
That is a very capable system build, thirdspace99. If you're running Windows 10, make sure you have the Windows 10 version of the chipset and other drivers for your system. Make sure that when you install the latest nVidia driver for your GPU that you're checking the "Clean Install" box. You might also try the DDU utility to remove all traces of any previous driver: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html before you do the latest GPU driver install.
After that I would suspect overheating or loose connections. While both seem unlikely, it wouldn't hurt to go over everything inside the PC to ensure it's properly connected. You can watch temps with HWMonitor from CPUID: http://www.cpuid.com/softwares/hwmonitor.html
Lastly, I'm very familiar with that videocard as I have one myself. If you will get EVGA's latest version of Precision X 16 utility from their website you will be able to use it to downclock that videocard by 51Mhz or more. Then run the game and see if you still have the problem. If downclocking the GPU fixes your problem you have a warranty claim that they will honor if your GPU is still under warranty.
Good luck! Let us know what you try and what eventually works!
Since last update I crash at times when moving using mini map. As it zooms and starts to stop the map get fuzzy and the game just ends to desktop ,No messages or errors shown from windows.
Intel i7 x980
AMD R9 200 Series 4G ram
System ram 8G
We have pretty close to same system and same problems
Does anyone else get wonky shadows in DX12?
Benchmark on GTX770, i5-4690K, 16 GB Ram, DX12 mode:
Avg Framerate is MUCH higher than DX11 mode (I received over 104 AVG FPS on CPU test, and between 40~60 FPS compared to a 30~35 FPS on DX11), but while the 3d models were moving smoothly, whenever the screen panned, the SHADOWS would "detach" from the terrain and 3d objects, and the SHADOWS and SHADING ON THE MODELS ONLY (NOT the models themselves) would flicker and operate at 10~15 FPS, while the 3d models went about their business...
Yes, other users with Nvidia have observed DX12 shadow etc issues.
https://forums.ashesofthesingularity.com/474365/page/1/
I run the game in windows mode, and when I have another application focused, the game continues to run fine, and the flickering stops, which is odd (not practical playing the game without it focused though). Not sure when it will be fixed.
For me the AI becomes passive in the lategame. Not defending nodes, not moving out, almost not building units, not repairing destroyed mines.
Will defend to a extent when attacking their main base, and even move a few units out, but never again the pressure early game.
(I play 6player skirmish vs AI 2v2v1v1)
I also have the wonky shadows (blinking)
Is it known that FreeSync under DX12 doesn't work and that it does work with DX11?
Updated.
Updated with instructions on how to get back into the game if you have MGPU issues.
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