Greetings. I have a ticket logged with Stardock Support and I am waiting for a response. In the meantime I was going to see if anyone here had the similar message/crash I am experiencing, and if so, how were you able to fix it?
I purchased through Steam, got through the tutorial without an error, created a custom Sovereign without error and played the game for < 1 hour with large random map until I got a window pop up saying "Fallen Enchantress: Legendary Heroes has stopped working..." It simply stops responding and I have to click cancel to close the application. I clicked debug to see what the error message was and IIRC the words "Unhandled Exception" and "win32" were mentioned. I don't have it in front of me right now so I cannot say for certain exactly what it said.
Here's a typical scenario:
I have an hour or so to play so I load up a game. Starts out great. Stable for about 15-20 mins. Then I get the error. I quit. I restart the game/reload. Play for a few mins. Error. Quit. Repeat. The point is it seems after I haven't been playing for a little bit and restart my PC it is a bit more stable (but not much, I wouldn't call 15-20 mins before crash stable) and after the first error it just seems to become really unstable, as in Errors every 2-3 mins.
There is nothing that seems to trigger it that I can see. It happens at various times during various events and they are not always repeatable so unpredictable to me. One time I got up to get a beverage, came back and saw the error so I know I didn't click/do anything there.Sometimes I make it through a battle and sometimes I have to reload several times before getting through an error free battle.
My final point is this: I think this has the potential to be a very fun game. I have been looking and looking for a new 4x game and I was looking at Warlock, this game, and Age of Magic II. When I saw Steam have a sale I pulled the trigger and got this one. I put time, thought, and money into this decision and I don't want to regret it. Any advice/help would be appreciated.
Can you post your debug.err and crash dump files as described here? https://forums.elementalgame.com/447542
Yes, I will when I get home today. Are you able to help me, or have you seen this before? And thanks for responding.
There was another guy here that was getting "Device Lost" errors (meanign the game can no longer communicate with your video driver). It will be interesting to see if your card/driver matches his. Otherwise I haven't seen issues like this.
As BrianLightfoot mentioned the logs will definitly help tell us whats going on.
Hmm, well...don't I feel sheepish. This may not be on stardock after all. Other games are crashing not just this one. Dawn Of War 2 is giving me the same errors, and I have been playing that for years flawlessly. Time to check/hopefully repair sys32 or see what else it may be. Apology coming...in 3...2...1... Sorry! I should have checked other applications as well! Will update soon...hopefully. Scanning the sys folder now.
Intention is the key. As you did not intend to make a bug report when other programs were malfunctioning, since you apologised it's okay.
*update* Did a tuneup on my PC and everything is working fine now. Thanks for everything folks, and was not the software. If I come across bugs I will report as I find them. Thanks for the support.
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