I purchased Object Desktop about 2 wks ago, and I still can't get WindowBlinds to download correctly. I get an error message after the reboot....sevenconfig.exe has encountered a problem and need to close. I have tried downloading from different browsers, I have uninstalled & installed countless times. I have right-clicked to verify installation, only to download again and again and again. I went into the actual folder and clicked on the .exe files only to be told that important files were not downloaded. I have shut down McAfee while downloading. I gave permission to connect. I have scoured the forums, reading and trying different things. Nothing works...weep...weep. I am a newbie so be gentle. I have XP/service pack 3. Please help. I'm not pouting....I call those sad eyes....weep...weep. Thank You, hrydhswyfe
Did you download and install Impluse ?
Did you have the trial version? Did you install Impulse and uninstall the trial version through Impulse?
Did you have the trial version? Did you uninstall it? Do you have Impulse? Did you uninstall the trial version of WB7 threough Impulse?
Yes
Yes I have Impulse and downloaded through it. Didn't have the trial version of WB7. Did have a trial years ago, but used CCleaner to uninstall.
Ok I went back into the WB folder, right clicked on the sevenconfig.exe file and try to open , or run it. I get same error message, then another pops up stating this:
Error 101 Unable to locate key WB files. Please reinstall WB or contact tech support at support@stardock.com.
I don't know if this matters, but I do notice on the MySoftware screen, it says the total size for WB is 224.21MB. The update shows 55.86MB, yet when I hit the update button, only 45.09MB is actually downloading.
Please open the WindowBlinds program files directory and put the window in details mode (so you can see file sizes, dates etc)
Then screenshot this window and upload the image somewhere where we can view it.
Here is a copy of the Impulse error log from today.
-- [3/3/2010 12:47:01 AM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1658
-- [3/3/2010 3:47:02 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 6:47:07 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 9:47:01 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 10:27:16 AM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1658
-- [3/3/2010 10:27:50 AM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1658
-- [3/3/2010 10:28:00 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 10:28:19 AM] ----------------------------------------------------Context: CreateRequestMessage: Build #: 1658Exception: Unable to connect to the remote serverInner Exception: No connection could be made because the target machine actively refused it 74.204.71.147:80Stack Trace: at System.Net.HttpWebRequest.GetRequestStream() at ax.a(UpdateParams A_0)Stack Trace (inner): at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
-- [3/3/2010 10:28:19 AM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_images,PublicProductionMessage: Server problem or connection issueBuild #: 1658Exception: Unable to connect to the remote serverInner Exception: No connection could be made because the target machine actively refused it 74.204.71.147:80Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at ax.c(UpdateParams A_0)Stack Trace (inner): at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
-- [3/3/2010 11:04:38 AM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1658
-- [3/3/2010 11:05:13 AM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1658
-- [3/3/2010 11:05:26 AM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1658
-- [3/3/2010 11:05:37 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 11:25:25 AM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1658
-- [3/3/2010 11:26:00 AM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1658
-- [3/3/2010 11:26:04 AM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1658
-- [3/3/2010 11:27:13 AM] ----------------------------------------------------Context: CreateDirMessage: Build #: 1658Exception: The process cannot access the file 'C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Images\Icons\634032124323906250' because it is being used by another process.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.Delete(String path) at Stardock.Central.Common.Utils.CreateAndTryWritingFileToDir(String ToDirectory)
-- [3/3/2010 11:32:32 AM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1658Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\ThemeManager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 12:50:35 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1658
-- [3/3/2010 12:50:58 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1658
-- [3/3/2010 12:51:08 PM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1658
-- [3/3/2010 2:09:39 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 2:11:44 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 2:12:38 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/3/2010 2:13:08 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 2:13:17 PM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1660
-- [3/3/2010 2:21:15 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\WindowBlinds' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 2:42:53 PM] ----------------------------------------------------Context: Test serversMessage: Problem connecting to server (http://dl1.impulsedriven.com/SpeedTest/SpeedTest.aspx?m=0&dt=634032241688281250)Build #: 1660Exception: Unable to connect to the remote serverInner Exception: No connection could be made because the target machine actively refused it 74.204.71.147:80Stack Trace: at System.Net.HttpWebRequest.GetResponse() at cw.a(ServerInfo A_0, SpeedTestInfo& A_1, Int32 A_2)Stack Trace (inner): at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
-- [3/3/2010 2:42:59 PM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1660
-- [3/3/2010 3:37:14 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/3/2010 3:37:38 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 3:37:43 PM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1660
-- [3/3/2010 3:58:16 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 3:58:54 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 5:16:42 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/3/2010 5:17:14 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 5:17:20 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 5:32:26 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\WindowBlinds' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 5:57:51 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\SoundPackager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 7:18:48 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\ThemeManager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 7:36:12 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/3/2010 7:36:36 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 7:36:39 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 7:55:52 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\WindowBlinds\Vista Images' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/3/2010 10:12:24 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/3/2010 10:12:52 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 10:12:57 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/3/2010 10:14:18 PM] ----------------------------------------------------Context: MyColorsMessage: Reboot requiredBuild #: 1660
-- [3/3/2010 10:28:14 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 10:28:17 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/3/2010 10:28:20 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
Error log as of today....
-- [3/4/2010 1:51:54 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/4/2010 1:52:06 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/4/2010 1:52:09 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/4/2010 2:35:18 PM] ----------------------------------------------------Context: GeneralMessage: Impulse: Saving Proxy Flag: FalseBuild #: 1660
-- [3/4/2010 3:19:05 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/4/2010 3:19:18 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/4/2010 3:20:11 PM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_main,PublicProductionMessage: Server problem or connection issueBuild #: 1660Exception: The remote server returned an error: (404) Not Found.Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at az.c(UpdateParams A_0)
-- [3/4/2010 3:20:12 PM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_main,PublicProductionMessage: Server problem or connection issueBuild #: 1660Exception: The remote server returned an error: (404) Not Found.Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at az.c(UpdateParams A_0)
-- [3/4/2010 3:20:22 PM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_main,PublicProductionMessage: Server problem or connection issueBuild #: 1660Exception: The remote server returned an error: (404) Not Found.Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at az.c(UpdateParams A_0)
-- [3/4/2010 3:20:55 PM] ----------------------------------------------------Context: DownloadFile - File Download (Web)Message: 324462 C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\impulse_main\Base\ImpulseSelfRefresh.exe_ http://dl1.impulsedriven.com/download.ashx?b=406&v=3.25.519&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHeUSBE3Zw0HXFDE3JbpWU9dOA%2bETjkV0yVpwUoHO%2bc8PyYVW8jtm%2bDQqTIPTbtnMx2fSgvK3JlAjaU%2fWIbFQGsecrjkwFzHF27z1dtulzyxdZraM4hxXe4N4rVTMs5A0Xz0RPg57JezOqTgj1sP3yguq29UrkyWX5m9OpcoLeZ%2fKJEeLf1oCxZ8dXlwnXoiZZ99mOpcfLCCQgTSD9Tvu8V1KPVv%2fBCp70ulaWStJABI%2f2M8UveoTMKS8yJsZKC7i7PxyigxjnplzlPWX0%2b%2bcwZXykxNyD6CL2YeboEqv4IFwb0Z2iSIYz0%2ff%2bwY47SKPxFPnr7OWPUarngodpI5XClDNj4pAtnu%2byPOWixsidADEC0LDMnC0YkTRt7cim6zV%2brPtP%2b5dlVCoR%2bN1RO99iobM9dA3gLlrE9uMppWZqHrw%3d&f=Onfr%5cVzchyfrFrysErserfu.rkr_ 68e35af914bf8136069926b84b669a63Build #: 1660Exception: The operation has timed outStack Trace: at System.Net.HttpWebRequest.GetResponse() at ey.a(MethodInvoker A_0, Boolean A_1)
-- [3/4/2010 3:44:29 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/4/2010 3:44:49 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/4/2010 3:44:51 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/4/2010 3:47:54 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\SoundPackager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/4/2010 3:54:13 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\SoundPackager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
-- [3/4/2010 3:55:58 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/4/2010 3:56:02 PM] ----------------------------------------------------Context: Updating ApplicationList XML: isvMessage: Updated network xml did not have expected revision (retrieved 722 / expected 730)Build #: 1660
-- [3/4/2010 3:57:05 PM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_main,PublicProductionMessage: Server problem or connection issueBuild #: 1660Exception: The remote server returned an error: (404) Not Found.Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at az.c(UpdateParams A_0)
-- [3/4/2010 3:57:06 PM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_main,PublicProductionMessage: Server problem or connection issueBuild #: 1660Exception: The remote server returned an error: (404) Not Found.Stack Trace: at System.Net.HttpWebRequest.GetResponse() at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled) at az.c(UpdateParams A_0)
-- [3/4/2010 4:01:20 PM] ----------------------------------------------------Context: GeneralMessage: ImpulseTV Detected vWIN 10,0,45,2 (10 ; min = 10 ; recent = True)Build #: 1660
-- [3/4/2010 4:01:48 PM] ----------------------------------------------------Context: Test serversMessage: Problem connecting to server (http://dl1.impulsedriven.com/SpeedTest/SpeedTest.aspx?m=0&dt=634033153016562500)Build #: 1660Exception: The operation has timed outStack Trace: at System.Net.HttpWebRequest.GetResponse() at cw.a(ServerInfo A_0, SpeedTestInfo& A_1, Int32 A_2)
-- [3/4/2010 4:01:55 PM] ----------------------------------------------------Context: Impulse: WebService: ValidateAccount Message: (Result: 0 - Success)Build #: 1660
-- [3/4/2010 4:02:00 PM] ----------------------------------------------------Context: Updating ApplicationList XML: wcMessage: Updated network xml did not have expected revision (retrieved 88 / expected 89)Build #: 1660
-- [3/4/2010 4:06:33 PM] ----------------------------------------------------Context: Error on Moving FilesMessage: Build #: 1660Exception: Access to the path 'C:\Documents and Settings\All Users\Documents\Stardock\SoundPackager' is denied.Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) at System.IO.Directory.CreateDirectory(String path) at Stardock.Central.Install.DefaultStep.MoveFiles(IInstallationManager parentManager, ApplicationFileList newFileList, ApplicationFileList oldFileList, NetworkInfo network, ApplicationInfo application)
Ok....I give up.
Please email support@stardock.com and point to this forum post. The forums are mainly for members like yourself to try and assist others experiencing issues with the software. When you email you will get a trouble ticket from support and they will work with you.
Thank You Hankers for a response
I submitted a ticket on March 4th. The only response given was that same day that it's on hold. Shouldn't I have heard from somebody by now, or is this normal
try this....I've had issues with Impulse not correctly updating with anti-spyware running as well as failed installation due to the same thing....
uninstall windowblinds > turn off any real time anti-virus/anti-spyware protection > open Impulse and click the blue button on the top left > preferences > reset data > after impulse finishes updating exit the program > reboot > make sure anti-stuff is disabled > open impulse > install windowblinds > reboot > enable anti-stuff
hrydhswyfe: sorry about that. I placed the ticket on hold because I saw Neil was helping you here. I'll reply to it an you should have an e-mail shortly.
Lantec - I followed your instructions to a T....unfortunately I still get the same error message after the reboot. I even went as far as to uninstall McAfee and tried again...still the same Thank You for the response
Shirley - Thank you for replying....I'll be on the lookout for your email
Can you reply to the ticket with this so I don't have you try to disable Mcafee again?
Sure thing....doing it now
Still not working
After months and months of nothing working.....I finally figured out what was wrong. I went in and created the folder where wb themes are stored. My computer didn't have it. After that, I reinstalled wb and everything is working fine now. After submitting my ticket and having a couple different techs...I sort of got fed up and was just going to eat the cost. But I'm stubborn and continued to "investigate" on my own. Yayyyyy!!!!! I know I mentioned it to one of the techs, way back when and that didn't seem to bother them. Well in my case......adding that folder did the trick.
Hello
Read your details and my box has the same issue. Can you tell me where the location of this is in windowblinds. Sorry am pretty much blind so cannot always find what I;m looking for so I would very much appreciate your reply, help and time.
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