Hi all
I have downlaoded the trial of DeskScapes 3 however i am having problems with it. When i try to apply any backgrounds, be it wallpaper, dynamic or video the program will lock up for a second. It then will provide a msg saying that it appears it has not been installed correctly and would i like to fix the problem. It does not matter if i press yes or no as all that happens is that the program will lock up again, my taskbar and icons (i assume windows explorer) disapears for a few seconds and my background turns to black. My taskbar and icons will return and the program will come back to life (with my background still black). Also when i click apply a menu bar appears at the top left of the monitor as if i had just right clicked. I have reinstalled it twice and have the latest drivers from nvidia.
Any idea what i have done wrong or why it is going this?
Any help would be appreciated.
Thanks, Andy
Just a little bit more information vreetech, what OS are you running and what graphics card do you have?
Hope this will help
------------------System Information------------------Time of this report: 1/3/2010, 17:58:18 Machine name: HOME-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339) Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: EX58-UD5 BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.8GHz Memory: 6140MB RAM Page File: 2824MB used, 9658MB available Windows Dir: C:\Windows DirectX Version: DirectX 11DX Setup Parameters: Not found DxDiag Version: 7.00.6002.18107 32bit Unicode
------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.
--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)
---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 280 Manufacturer: NVIDIA Chip type: GeForce GTX 280 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_05E1&SUBSYS_055710DE&REV_A1 Display Memory: 3820 MB Dedicated Memory: 1005 MB Shared Memory: 2814 MB Current Mode: 1920 x 1200 (32 bit) (59Hz) Monitor: Hanns.G HG281 Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver Version: 8.17.0011.9581 (English) DDI Version: 10 BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 12/11/2009 06:17:14, 11776104 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-46A1-11CF-0356-5C251FC2C535} Vendor ID: 0x10DE Device ID: 0x05E1 SubSys ID: 0x055710DE Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
Any idea how to solve this if it is a problem with codec's?
I have the same problem.
Your computer has a Windows Experience Index base score of 5.9Your Windows Graphics Experience score is 7.1
DeskScapes appears to be activated on this PCDeskScapes engine does not appear to be running <-------------------------------------(PnP-Monitor (Standard)) 1 is attached to NVIDIA GeForce GTX 260
Deskscape.dll 2009/11/18 22:35:27Deskscapes.dll 2009/11/02 16:01:35DreamControl32.dll 2009/11/09 15:43:17DeskscapesConfig.exe 2009/12/17 20:34:45UI\Deskscape.dll 2009/11/11 19:21:12UI\DeskscapesVideo.dll 2009/11/02 16:01:54DreamTasks.exe 2009/11/09 18:51:57DeskscapesVideo.dll 2009/11/02 16:01:44
The problem that I cant find out is why my Deskscapes engine says its NOT running.
That would typically mean one of two things.
1) The install failed to work correctly, or 2) the deskscapes.dll is missing a required runtime file.
Given the software will try to fix it on apply if number 1 occured and the issue continues, it suggests there is a missing runtime or something is blocking the installation.
What Antivirus / antispyware applications do you have installed?
AVG and Spybot S+D
Norton Antivirus 2010.
Any idea's?
I guess not. I dont have any idee´s more what the problem is.
I found out what the problem is/was. It was the Ambx Application that blockt deskscapes. I reinstalled it and now it works again.
vreetech: First, try adding exceptions for Deskscapes and Impulse in AVG and Spybot, or temporarily disabling if need be, and then verify Deskscapes through Impulse. If you need to, you can download Impulse here: http://www.impulsedriven.com/impulse_setup_full.exe-Launch Impulse. Right click on the entry for the application and choose "Verify Installation"-Impulse will check the integrity of the installed application. You should be given feedback as to the state of the installed application.-If errors are found, an update should be made available in Impulse. This is not an update to a newer version, but simply Impulse using the update mechanism to replace corrupted files.-Once the update completes, reboot your PC.
If you're still having problems, shoot support@stardock.com an email with as many details as you can about the problem and what you've done so far.
You can't do this if your using a Demo Version. The problem must be solved in the demo version, to show that it does indeed work in retail. I will simply not pay for this program until I see this happen. As above, i've the same problem. The only difference : When it asks me to fix it, it will popup a user logon dialogue. I click my user, type in my password, and nothing happens after I click ok. This error only pops up once after I have (re)installed, then it never appears again. When impulse is used to check installation, it reports that it is not working correctly. I am unable to do anything further with impulse as it requires that I have added a registration (needs a serial key, but for those who are using the demo, this is not possible.).
Nice public support, stardock.
Keep in mind, the forums are not official Stardock support. If you're having problems, shoot support@stardock.com an email with as many details as you can about the problem and what you've done so far, and we'll try to help you out.
How many companies do you know that have ANY of their people on forums routinely answering questions for free? There are some but even in those cases it's not the norm to get help from someone at the company. Stardock support has to be one of the best out there!
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