Another day off, and another day frustrated with my computer. I have no idea what I did, but I can't get IE7 to open at all; I can't access "internet options" from the control panel, I tried reinstalling IE7 and IE8....but when I click on the icon, the cursor goes to busy for about 2 seconds, and then nothing. I have Windows XP Media Edition, SP 3.5. This wouldn't be a problem since I prefer using Opera and Firefox for browsers anyway, but my work platform runs though IE. Come Thursday, if I can't get this issue resolved, I won't be able to work. I've scanned for malware and MalwareBytes tells me I'm clean, so it's not malware blocking it.
I really don't want to have to factory reinstall for the fifth time in a year, because I lose everything that I don't have on my flash drive. (Yup...too poor for an external hard drive). Anybody have any ideas on how I can get Internet Explorer to work again? I don't have startup disks because it's a Dell, and the Windows disks are petitioned on the hard drive some place. I only know how to factory reinstall them...I don't know if it's possible to just use the petition to fix this problem, and I certainly don't have any idea how to access them (other than the factory reinstall option which is Ctrl+F11 during boot).
Hope this helps you
Internet Explorer support center http://support.microsoft.com/?scid=ph;en-us;807
Uninstall both versions. You should keep only one because having multiple versions of same program causes registry errors.
Clean your registry with jv16 power tools trial version.
Then install internet explorer 8 again. Then go to the abovementioned link.
i would just format the pc (reinstall) it will save you time and money since you need it for your living.
you could try system restore if you have a restore point in which IE was working.
If you are using IE 7 you can try to run the program without loading any add-ons to see if one of them is causing the problems. To do this, click Start -> All Programs -> Accessories -> System Tools and then click Internet Explorer (No Add-ons). (You can also load IE without add-ons by clicking START --> RUN and then typing iexplore.exe -extoff)
If those don't work try to re-register IEPROXY.DLL by clicking START --> RUN and typing regsvr32 IEPROXY.DLL and then clicking OK.
If you get an error saying the .dll file cant be loaded.... this is because its not a resident of the system32 folder.... the actual command you'll need to type: - regsvr32.exe "c:\program files\internet explorer\ieproxy.dll"
I hope that helps.
G3
Thanks for the quick response everybody. Well, it's back up and running. I'm still not sure what I did to mess it up, or what I did to get it back, but after fiddling with it all day, downloading, uninstalling, downloading again, uninstalling again, cleaning registry, trying to reinstall from a Windows Disk my son gave me, (I don't think that was the answer since it keeps saying that disk is older than the version of Windows on my computer, please insert the Windows XP SP 3 disk...Wha??? I upgraded to SP 3 from updates...I don't HAVE a disk with that on it!)Anyway, I'm back up and can work. Hopefully those random BSOD's will stop, too....it's never the same one, always a different error message. If I wasn't so friggin' broke, I certainly would be acquiring a new computer at this point in my life, but I had to rely on friends the way it was just to come up with grocery money this week. It's inevitable now...I'm going to have to file for bankruptcy, but I checked on the price of that last week, and it's going to take me at LEAST 4 months to come up with just the down payment on that, let alone the full $1600 the lawyer wants before it gets filed.
Is the BSOD something like..
STOP: c000021a .......................
yr joking right?.....in aus its free to file for bankruptcy, but you have to fill out the forms yourself.....
try yr best to make it a last resort, its not a nice ally to go down...try to resolve issues by talking to whom ever you owe money to and try to get the repayments cut to a minimum........... cant offer much other than this...sorry its not much.
Yeah, Vampothika, I know bankrupcy is the last resort, but my income has shrunk so small from what it used to be, even at minimum payments, I can't keep my head above water. My property taxes were due last November, and I haven't been able to pay them; now my homeowner's insurance is due, and I can't pay that; I just have too many expenses for what my income has become. I just don't make enough money to survive anymore. First it was the offshoring that ate up all the "good money" to be made in this business, then automation ate up everything that I was making, and now...I just keep running out of work. Add to that the fact that I'm getting older and I can't type as fast as I used to and keep up the accuracy, plus I've developed blood clots in my legs a couple times from sitting too long, trying to put in overtime and get ahead, and I don't have health insurance anymore (another thing the crappy economy has done, ate up the good benefits I used to have), so I'm trying to keep myself as healthy as I can to avoid incurring more debt that I can't pay. At least I still HAVE a job. My husband has been out of work for 2-1/2 years now. I know a lot of people here are going to grown and loathe me for saying this, but I really wish I lived in a socialist country right now. Capitalism has not been good to me.
I for one will not loathe you for saying that. Capitalism does not work!! If it did we wouldn't be, I wouldn't be in this damn mess. Those who think capitalism is a good thing obviously like the sort of people who brought the whole damn planets economy down to the shithole!! My 3 cents.
format and re-install should be required in XP annually or less, depending on how much you install and uninstall stuff.
Have you tried: SFC /SCANNOW to reinstall your dlls that might have been damaged? This should find your windows disk in it's partition.
MS offers: http://support.microsoft.com/?kbid=318378
You can also try Fred Langa's no Format re-install of XP, you lose nothing. You can find it on Information Week now at:
http://www.informationweek.com/news/windows/showArticle.jhtml?articleID=189400897
Those sound like excellent suggestions, Peter Jam. The problem with SFC/SCANNOW is it keeps asking me to insert the installation CD with SP 3 on it for missing files, which I don't have because my installation is petitioned to my hard drive, which I am too ignorant to know how to access without doing a complete factory resintall from the boot screen, plus I don't know whether it actually has the SP 3 on it, since I got those from Microsoft updates.I've bookmarked that other article you mentioned, because I think that sounds like a good solution, but I'm going to have to study it for a long time, because as I said before, I'm pretty ignorant when it comes to accessing things in the partition, doing stuff in BIOS, etc. I'm just not all that computer savvy, and the friend we used to have who would do these things for us got married, and now he has not time to visit anymore.
When it's random like that it usually means something low level and major is starting to fail. RAM (rare but possible), CPU (overheating? check for dust), power supply (again rare), or the hard drive is starting to croak (the most likely candidate).
It can mean some drivers have gotten out of whack with each other, but that usually generates the same error over and over. However, if you've updated to SP3 then you've got the latest and greatest of all the bits and a software conflict is getting less likely. Maybe it won't crash again now that you have...fingers crossed.
Either way, if the computer is old enough to be running XP by default, it's old enough to be reaching planned obsolescence.
Make sure your data is backed up to a safe place, and save your pennies for something new, because your machine is showing all the signs of old age.
Good luck!
Repeated installs will not help.
I think it's overheating. Blow the dust and then check if it works. When I cleaned mine after 14-16 months I found ventilation completely jammed by dust. There was too much heat.
I would recommend cleaning the dust. You can google how to do it.
"I really don't want to have to factory reinstall for the fifth time in a year," (from the original post)
there might be something seriously wrong here if you have had to do that, however operator error should not be ruled out.
I don't think it's dust or overheating. I had a new power supply installed in December and the computer store cleaned it all out and did maintenance on it when they installed the new power supply.
Did you get it worked out? If you can get a dl of IE7 from somewhere, completely uninstall IE in the Control Panel and then reinstal using the dl'd file. That's what I had to do. IE would not open at all for me after trying to upgrade to IE8. I went back to IE7 and still nothing. I uninstalled completely and then installed it and I'm back to normal.
By any chance did some of this trouble start after the new power supply was installed? I ask because if so could it be either hooked up incorrectly or rated too low for your system? Low voltage/amperage will cause some very odd or erratic behaviour in electronics.
Did you have to reinstall OS before you got power supply changed?
Didn't they give any suggestions that if some hardware parts are near the last?
Then there is some issue with it. It should be in warranty. It can damage your chips too.
k10w3, can you take the cover off of your computer after it has been running for a few hours and 1: see if the power supply feels hot to the touch and 2:determine if all fans are running? While you are at it there should be a sticker on the side of it with the wattage rating on it. Post the brand,model and rating of your PSU. It may just be a coincidence,but bears investigating.
It may be different for Vista,I show :
Temp1: Chip IT8712FJ 9C
Temp2: Chip IT8712FJ 39C
Temp3: Chip IT8712FJ 25C
Temp1: Chip ACPI 40C
Core: Chip AMD K8 28C
This is on a machine that has been on overnight and used all morning. I'm no tech but your temps seem high. Your voltages may tell more.
We need an expert here. Cue the duck!
Using SpeedFan version 4.38.
CPU is an AMD Athlon 3800+ , Graphics card is a Radeon HD 2400 Pro.
on vista with a coolermaster v8 taken off of direct reading gauges
cpu 38C
hdd 30C
sys 36C
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