I hate to be the bearer of bad news, but we won't be able to get the update for EU users up today, and it won't be available until late Monday at the earliest, but hopefully no later than Tuesday.
We've been working on it since the regular 2.0 update went up, but we've been having some technical difficulties. I'm sorry for the delay, and we will do our best to get it into your hands as soon as possible.
EDIT: The update won't be available today, but possibly tomorrow (Wednesday)
thanx for fast response! will take you advise and post that stuff later on! thanx so far hopefully the EU stuff will be solved soon, would be a pitty to return that game!
Do we have any news about the patch?
I have just received this off Kalypso customer services
"Hello, Mr. Menzies-Pearson,
we are done with the localisation. the developers will send us an implemented version as soon as possible.
Best Regards,Kalypso Media Support"
So so confused...
One of the reasons why I simply don't buy Kalypso-published products anymore... (same with Morphicon btw.)
He bought the german version and therefor cant use minor races. I bet that causes the crash for him too.
Here's a question for anyone who can help:
Where do I look that will Definately tell me whether i can or Can't get the EU 2.0 patch yet (where will be the first place that says its finished basicaly)
The reason i ask is because all Ive been doing is running GC2:EU through Impulse (i dragged the shortcut) all the time and whenever theres been an update ive checked to see whether i can register it. This is of course a rather roundabout way because I am only using Impulse for GC2, which is pointles if i get no updates!
I got the same problem, sudden crashes, in the beginning of the game, thought there would be an update by now...loved the first game though, and this one looks very promising too...if only it didnt CRASH ALL THE TIME!
You can expect a thread in either the dev journals or GCII news section of the forum within say 5-15 minutes of EU being registerable and updateable on Impulse.
But I can't give you a timeframe on that, particularly as it seems SD doesn't even have a timeframe on it, which is unfortunate.
I think its kind of strange, that the Update bar on the game "GC2 Endless universe" - does not function, nothing happens, and as for the update, where is it! Ive been playing tons and tons of other games, but this here beats me. And as for the allmost immidiate crashes - IS THERE SOMEONE WHO CAN HELP!?
I know that this is an european version of an american ditto, but why does the game not function? It must be in the game, since i have updated my drivers and are able to play any other game, - without crashes. To whom and were should I adress my problem? So please, support if you are out there. Ths is a very polite signal from outer space.
Ok thanks for Your reply sol , didnt see it first patience is the remedy then (:
If you don't want to wait for the patch you can always edit the registry to play EU with the english language files. That fixes any crashes related to minor races (which would be the main reason for ANY crashes as far as I know). I played two games (see metaverse character) with EU - one with 5 and one with maximum number of minor races without any crash. Before the language switch it was almost instant-crash. As for which key to edit: I think that's explained earlier in the thread. Hope that helps.
I think you refer to the Post of CariElf.
I tried it with regedit in the Windows Start Menue with "Ausführen" (Execute) and located the respective registry entry he described and changed the language from german to english.
The setup sreens still contain the german translations but the game itself now runs in english.
Haven't tried a game since but it seems to work.
We've made progress, though due to some other issues it's hard to say if it'll be up before the weekend. Sorry for the continued delay, guys.
No prblem Kryo, Im sure the devs are doing what they can for us (now boys, Work harder!)
But this time thing leads me to another question:
Will EU always be late at patches?
I can see that it will because of the multilanguage, Kalypso and the file structure
But i can see that it may not because these things may be so minor wen there is no EU specific problem (minor race crash out) the others may take nought but an hour or two more to develop, and therefore wont impact release date.
So what im basically asking is will I an English speaking only Brit have any regular extra time delay for getting updates?
And seriously id like to say what a Brilliant game this is, and if only i could find the time away from beating Puny Humans to make a new tech tree for my own custom race (aracacars) would this be a Truly awesome game!
AFAIK, once EU is set up on Impulse, there should be no delay. The delay here has been caused by unexpected problems that have arisen, but once these are resolved, we should be getting our generous portions of update-y goodness with the rest of the masses
BTW, you can create custom tech trees for custom races? How?
The 2.0 update is not available on my impulse. How do I get it?
How about telling your paying and increasingly unhappy EU customers what the status is, what's preventing you from making 2.0 available for said customers, and when approximately we can expect 2.0 to become available for us? Is "before the end of the year" a realistic estimate?Or is the problem so huge that you can't even estimate when it's going to be resolved?
I think we will get the 2.01 Version, which was yesterday coming on the Market. The 2.01 Version is the Bughunting and -destroying Version (2.00 has some failures).
So I think the EU Version will be the new translated 2.01 Version.
When?
Yes, when will it come finally?
Is it really necessary to make "me too" posts?
Last thing they said is that they are making progress and another issue popped up, so my guess is another 3 days, maybe less.
Meh. They've been saying a few more days for a while now. I know that patching EU is proving to be a bit tricky (is it Kalypso's fault?), but I would really appreciate a few more updates on how things are going.
Hey ho. I guess the best thing to do is to keep coming back ehre every freakin' day to find out if there is any progress
So when Did EU become a subscription? Neither Kalypso or Stardock are taking money out of MY bank account, and so they dont need to give me any services. Of course if they dont im unlikely to buy from stardock in the future but they havent got any obligation to give us the patch, or even make one in the first place. This has been hinted at time and time again by our helpful Stardock employees in nice ways in order to not insult their customers. But seen as though you cant get what they are subtly and modestly hinting at here it is:
GC2 Is being supported with patches because they want to make us happy with the game.
Of course the benefits from making us happy may include things like us buying other products but this is by no means a guarantee.
So please, next time you post do so in a considerate manner watching that you dont insult the very people who are trying to make a patch available for Me, The General EU public and 'You'.
Gausflayer, thats right what you say. I think like you in this things.
I think it should be no Problem to wait some more days longer for the German patch. Stardock will integrate the 2.01 Patch for EU Users. The rest of the World, which had the 2.00 Patch was happy but there where some Failures in there. So Stardock won´t give us an new Patch, which has Failures (2.00) in there.
And there is an another thing: Impule isn´t listing the Endless Universe Package. Only the normal Gal Civ II for the German users. Stardock is working for listing EU, but there must be an technical or programing Problem to open Impulse for the EU Version.
gaussflayer and Manaburn:
Please have a look at the post that started this thread. It contains a clear commitment to making 2.0 available for EU within days - that was 3 weeks ago. Not a legal commitment, and there is no legal obligation to produce and release anything at all, I'm aware of this. But it motivated me to purchase EU, believe it or not. I can't see an insult in ASKING people for a status update. Or do you expect me to assume that people's words are not meant seriously? After all, they DID tell us that 2.0 would become available for EU customers within a few days, didn't they? Please understand that I'm showing respect for them by asking. And I'm giving feedback to publishers and developers how I feel about their communication with me.
In my business life, I'm an experienced project manager. I know that unforeseen things can and do happen. But I have also learnt, sometimes the hard way, to take communication and expectation management very serious. To tell people, day by day, things would happen "very soon" or so, creates expectations, and sooner or later, disappointment, if you don't fulfill. And to be silent makes people feel neglected and it makes them think about what might cause the silence. By telling people honestly, what's happening and what they can expect from you, you manage the process and minimize the risk that people feel neglected (one of the worst mistakes in human communications you can make, believe me).
My life doesn't depend on the availability of EU 2.0. But maybe my willingness to invest in Stardock products? I could have waited silently, maybe grudgingly, and drawn my conclusions ... But I preferred to tell Stardock what's on my mind. Not humbly and devotely enough in your eyes? Shame on me!
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