Beta 5 Black Interface weirdness - [FIXED]

Hi everyone.

I tried to update to beta 5 today and yesterday (2 clean installs, also tried to update from beta 4). The interface is extremely dark, next to unplayable. When I reversed back to beta 4 - everything is normal again.

I'll be more than glad to send you a dxdiag report/output log/any other piece of information that can help. Just tell me what to send and where. Granted, this is an old laptop and not gaming equipment, but I used to play the game just fine with integrated Intel HD 3000 card. I also tried running it with dedicated Nvidia card (dual graphic card laptop) - same result. Obviously, monitor brightness hasn't been tweaked and other than in-game there's no change whatsoever.

One more thing to notice: when I update from beta 4 to 5, there's an error at first try (corrupt content file), but then Steam re-downloads the patch and that's what I get. Clean install, as I mentioned, gave the same result. Validation of game cache passes with no errors.

Two screenshots for comparison:

Beta 5:

http://i.imgur.com/UwdP09c.jpg

Beta 4:

http://i.imgur.com/1oPMWJS.jpg

Thanks in advance for any help!

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Hey InSyncOTC,

Thanks for the heads up. This is very strange. We're looking into this now. I'm optimistic we can solve this before the patch goes live.

Thank you!

-Scott-

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It looks like the gamma is broken. I wonder if the game is defaulting you to D3D9. Can you attach your output_log.txt file? Thanks!

How to find output log on PC:

Open your Steam Library
Right-click Offworld Trading Company
Click Properties->Local Files->Browse Local Files…
Post Offworld_Data/output_log.txt

Jason Winokur

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Thanks for your quick reply!

Here's the output log for Nvidia card. If I can provide any additional information that might be helpful, please let me know.

Initialize engine version: 5.1.1f1 (2046fc06d4d8) GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.0] Renderer: NVIDIA GeForce GT 555M (ID=0x1247) Vendor: NVIDIA VRAM: 2000 MB Begin MonoManager ReloadAssembly Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-CSharp.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-CSharp.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-UnityScript-firstpass.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Assembly-UnityScript-firstpass.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.UI.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.UI.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.Networking.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.Analytics.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\IronPython.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\IronPython.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\IronPython.Modules.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\IronPython.Modules.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Dynamic.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Dynamic.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.Core.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.Core.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.Debugging.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.Debugging.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.ExtensionAttribute.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Microsoft.Scripting.ExtensionAttribute.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\CoherentUINet.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\CoherentUINet.dll into Unity Child Domain Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\CoherentUICommon.dll (this message is harmless) Loading G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\CoherentUICommon.dll into Unity Child Domain - Completed reload, in 0.145 seconds Initializing input. Input initialized. desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0 Initialized touch support. Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\System.Core.dll (this message is harmless) Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\System.dll (this message is harmless) Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\System.Xml.dll (this message is harmless) AppMain::Start() (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\System.Configuration.dll (this message is harmless) Offworld Version: 0.5.7415 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Mono.Security.dll (this message is harmless) AppMain Started... (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Initializing Coherent UI ver. 2.5.7.0 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) Coherent UI system initialized.. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) Platform assembly: G:\Steam Games\steamapps\common\Offworld Trading Company\Offworld_Data\Managed\Boo.Lang.dll (this message is harmless) [Tachyon.NET] Requesting Tachyon Authentication. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Tachyon.NET] 'Welcome' - 'Welcome To Stardock Games!' (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.838024 Staring Coherent UI Host ver. 2.5.7.0 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.838024 Detected OS: Windows NT 6.1 SP1 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.909028 [6948:5236:INFO:UIContentClient.cpp(74)] GPU info collected in host process: (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.909028 [6948:5236:INFO:UIContentClient.cpp(79)] Main GPU vendor 32902 device 278 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.909028 [6948:5236:INFO:UIContentClient.cpp(90)] NVidia Optimus is enabled (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:30.909028 [6948:5236:INFO:UIContentClient.cpp(99)] GPU driver Intel Corporation 9.17.10.4229 from 5-26-2015 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Coherent UI context initialized successfully (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Warning) PID: 6948 | 5236 21:20:31.679072 Requesting resource read for file:///C:/Users/Me/AppData/LocalLow/MohawkGames/Offworld Trading Company/cookies.dat with internal id 0 reported FAIL (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) View created successfully with id 0 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 5236 21:20:31.755076 Navigating view 0 to coui://uiresources/MarsGameUI/tutorial.html (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) PID: 6948 | 2604 21:20:31.790078 [1180:2280:INFO:renderer_main.cc(215)] Running without renderer sandbox (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Tachyon.NET] Tachyon Authentication received. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Tachyon.NET] Authentication Success. (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Removing view 0 (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Uninitializing Coherent UI Session (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Coherent UI Session uninitialized successfully (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) [Coherent UI] (Info) Uninitializing Coherent UI (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) OnApplicationQuit (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65) AppMain::OnDestroy() (Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 65)

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Thanks! It looks like you are running D3D11, and I don't see any error messages. Can you experiment with the Graphics Settings and see if any combinations fix the colors?

Jason Winokur

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Jason, I've sent you PM earlier since I exceeded my post limit and couldn't reply in public.

But now I can, so I'll repeat in case someone else encounters the same problem. Apparently, it depends on screen resolution and game resolution. My native resolution is 1920x1080, but I used to run the game in 1600x900. Once I changed to 1920x1080 the colors got back to normal (while still corrupted in the rest of them). When I changed the native resolution to 1600x900, the colors are fine in some and corrupted in others. I hope this helps.

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