I see the descriptions of Multiplicity 4 and how it shares data and information between computers. I see pictures of monitors next to each other with one keyboard and mouse. I see pictures indicating mouse movement between computers.
Because of my experience with desktop sharing apps like Microsoft Windows Remote Desktop, and Teamviewer, practically everything about those descriptions scream that it will also let me view the desktop remotely too.There are screenshots further down the page that shows this.
However I have just found that is not the case. In order to see a remote desktop, we have to have Multiplicity Pro.
Your sections on Gaming, Editing and Development do NOT say that in order to see the screenshots you are displaying, you have to have Multiplicity 4 Pro.
There is a table below that if you know all the terminology, and read EXTREMELY carefully, you could work out that Multiplicity 4 is not a remote desktop type application.
I understand the potential usefulness of the ability to move your mouse from one computer to another, where the monitor of the other computer/s is right here in front of you.
However, that is something that not many people need for personal use. And rarely even in business.
But a remote desktop connection is something that is far more useful and widely used. ESPECIALLY in business.
And that is what your webpage and descriptions seem to be describing.
I have Multiplicity 4 as a part of Object Desktop.
If I had bought it as a standalone, I would be requiring a refund, because the website effectively advertises features that Multiplicity 4 does not have.
Frankly, I think you should split these into separate products to avoid this kind of confusion.
Hello,Sorry to hear you are having issues. Perhaps you have missed this table.
Thank you,Basj,Stardock Community Assistant.
As I said in my post, it is not obvious from that table what the actual capabilities are.
Plus the actual screen shots I shared imply or in fact STATE that screen sharing is a feature.
I am sharing my experience as someone familiar with screen sharing in a number of applications. This will have guided my expectations. This will be the same for many people.
So I am giving my experience, and advising that changes be made to the webpage/s to make very clear what it is people will be getting.
If you have inadvertently chosen a version of Multiplicity that doesn't entirely match your requirements your option is to "upgrade" to the correct/ideal version.
If Stardock's product info display were truly confusing one would expect significantly more people posting their concerns re incorrect product purchase.
There has not been.
The table above outlining what each version does and does not do is common practice in online Commercial Product detailing so should not be alien to anyone in our current Internet environment...
Suggesting the Product information is some form of "bait and switch" is both disingenuous and wrong.
I agree with the original poster. So add me to those who feel misled. Your ads are extremely misleading in that PRO is required to see another display on the Primary Computer. I've seen some instructions that say Standard will "show the other computers in a window" and that seems not to be the case either.
I've sat for the last 30 minutes trying to understand what settings are required to share a screen to the Primary Computer with the base version and now found it is not possible without more $$.
Boo. Your base version doesn't even prompt me to buy Pro to see a remote screen. It just sits there on the Primary and does nothing but share my mouse/keyboard with the secondary systems.
While I must admit I was disappointed to see not even a basic screen sharing option offered the the 4.x version it was always obvious to me what version was needed to get it.
I hardly ever use the feature but it is well worth the price of admission.
I disagree with OP's assessment.
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