I recently upgraded to windows 11 from windows 10. I did a full wipe of my computer when I did it. I was using fences 3 and loved it. I bought fences 4 and have been getting an error.
Failed to authenticate Fences with Steam. Please ensure that Steam is logged in with a working internet connection and try again. If you are still having a problem please contact support. Result code -203
I have tried uninstalling and reinstalling, running sasSteam, and using the purge file that is providing in the support section of this website. Please let me know if there is anything else that I can do because I am unable to figure out the issue.
Hello,Sorry to hear you are having issues. Just to confirm, you bought Fences 4 through Steam or through Stardock direct?
ThanksBasj,Stardock Community Assistant.
I bought fences through steam
Okay, I have installed my system with Fences 4 from Steam a few moments ago. Fences 4 activated and confirmed working. So, please try again, maybe there was a Steam/connection issue. Just check if Fences 4 appear on your Steams account and Steam is running while activating. Report back.
Thank you,
Basj,Stardock Community Assistant
Yes Fences 4 is in my library and I opened it through steam so steam is running.
Hello,I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
This is almost always a temporary issue (with the Steam client).
Has it since activated for you?
Sean DrohanStardock Product Lifecycle Manager
It has not I tried to uninstall and reinstall again.
It still has not worked for me. The same thing is happening.
Hello,I have forwarded your problem again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Try:
Creating a new Windows Admin account:
https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d
Under it, open Steam, then 'Play' Fences from within it
If it works there, it will be fixed on your main Windows account as well.
Thank you this has fixed the issue.
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