Hi and please help,
I was using Fences many years ago on another machine and now planned to get started again with the new version.
BUT, I'm unable to right-click and enable fences at the desktop, also unable to make any fences at the desktop.
SW seems ,,not to run,,
I have read tips and tricks in the forum, from similar cases but still without any success.
- Installation seems ok.
- In the Task Manager - Fences Settings, 2 lines are running as ,,enabled,,
- I am able to adjust things inside the App Customize Fences, where also enable fences are clicked.
I have done uninstall and re-install, as-well as playing to move all folders into one folder.. nothing works.
Edition Windows 10 Pro
Version 22H2
Installed on 2023-03-29
OS build 19045.2788
Experience Windows Feature Experience Pack 120.2212.4190.0
Hoping for a simple and fast answer,
Jonas
Should it look like this? I mean only this one is without any installed size in MB's - download worked properly and counted up to slightly more than 12 MB I recall.
Well, I'm not sure so just checking?
Hello,Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to download the latest version from the link mention in this post: https://forums.stardock.com/517370/get;3881371 (reply#2). Reboot after the purge. Install and reboot again after the installation. Retest and report back here.
Thank you,Basj,Stardock Community Assistant.
Hi, I did as you proposed but accidently started 2 installations (I thought it was intended initially), when the first installation was done I could see it worked in the background (and I could make a fence) yippie, ... Therefor I tried to stop the other installation but during that process needed to purge and reboot, and I was convince the new file would make the trick, BUT now then I've tried numerous times again and now the new .exe file does not make it work for me... bummer
any idea what I could do now?
Now when purging, I get this message:
Hello,I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,Stardock Community Assistant
Was that run with Administrator privileges?
Paul ScrogginsAssociate Technical Support Analyst
Yes it was
Attention: There still is a difference between just running things in an administrator account or right clicking and chose 'Run as Administrator'. I would try the 2nd.
Now I did the purge, as run as administrator.. and then installed again .. but still doesn't work
now looking like this
after this I got the message Uninstallation complete and then rebooted ...
Now uninstalled
So, now you have it uninstalled and rebooted, yes? Has you reinstall using that latest version I mentioned above? Reboot again. Retested?
Thank you,
Yes started this morning with uninstalled and rebooted - YES and now just tried again;
- Installing using your directed .exe file from answer nr.2, and then rebooted...
Unfortunately - doesn't work yet.
It feels lite download goes very fast and the time it did work it took longer time, so is the download file complete?
Then when trying to launch - really all is dead, the program do not start, I'm just playin around in Customize Fences but I'm unable to do any fences...
Since you on Windows 10 Pro, can you try installing in Sandbox: https://forums.stardock.com/486084/fences-support-faq#sandbox. This is to check if there is error in the downloaded file and/or something else causing it.
It seems like my computer doesn't meet requirements to run sandbox.
Today I have tried a number of times to uninstall and install, but without success.
I'm thinking maybe it's the product key you've sent me that doesn't activate the program properly? Could you please send me a new Product key to my mail and I could try that.
Thanks,
Just a thought: What processor do You have?
Just to clarify, you do have a key for Fences V4 and you are not using Fences V3 to activate V4,yes?
@C242;
System and Processor information:
@Basj:
I have no earlier version of Fences installed (no v3) and I have earlier this week bought the Fences V4 key directly from Stardock.
BR Jonas
Okay, looking good. So I think Stardock support is the only option left for Your case.
Ok, so what can I do next? Wait for your advice here.. or you help me in contact with someone else?
I am just a user trying to help. I am not Stardock-Support. Also the are closed over Easter.
Ok great - thanks!
Let's see after the weekend then
Happy Easter
Please try cleanboot: https://forums.stardock.com/486084/fences-support-faq#cleanboot
Try that and report back.
I'm not savvy enough to do that without risking to mess up my computer, so I will not try.
If you would like to run this with me remotely, please contact me through my mail. mxxxxxxxxg@hotmail.com
I attach here s clip with running programs and as you see there is very little ongoing since the machine is just cleaned and reinstalled so I would consider this as pretty much clean boot already.
Basically the only installed program beyond windows, is the office 2021 pro
So let me know how I should proceed or we cancel this transaction?
One thing You could still try:
Run purge again with rightclick as admin
Winkey+R; paste shutdown /g /f /t 0 and press Enter
That one forces Windows to restart without still holding any processes in memory to fake a speedy reboot.
Re-Install fences, click "no" in case it wants to restart.
To avoid anything again Winkey+R; paste shutdown /g /f /t 0 and press Enter.
Log in and try if that helped.
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