With the Start11 Public Beta release, we are creating this thread so that users can report any observed issues.
Obtaining Start11 Public Beta
Object Desktop members can get the release from within Object Desktop Manager
Individual purchases (as well as Object Desktop Members) can also be obtained from your account page: https://store.stardock.com/myaccount/products
For guest check-out purchase (no account), from this link: http://www.stardock.com/support/productkeyretrieval
Reporting an issue
Please include the following for anything found:
Thank you for your interest and any time you put into making Start11 a better product.
Wandering where exactly?
and this constant or only each time you click or ?
Did anyone see my bug report last week? I have my Taskbar set to autohide, and when I click on the Start Button (after the Taskbar appears of course) the Start11 menu appears and then immediately disappears again, so I have to click the button a second time for the menu to stay open. I think this is linked to the Taskbar being autohidden, because if I let the menu close but keep the Taskbar open, clicking Start again works fine. The problem seems to be linked to the first click of the Start button after the Taskbar opens (after being hidden). Tapping the keyboard Windows key opens the Start11 menu fine (ie I don't have to tap it again to get the menu to stay open).
I've not been able to find where you can change the start button! I have a nice collection, and would love to change it again.
1) It only starts happening when I click on the Start button in the lower left (shell icon)
2) It is NOT consistant. Shome times I don't get the wandering cursor, sometimes I do. If I can get the cursor to click on anlther open window (or start task manager) it goes away (I think???).
JOhn
Start11 on win11 22000.132
When I click the start button, the start menu does not pop up correctly and nothing happened.
The only way to open the start11 menu is by clicking Windows key.
Ctrl + Click can open start menu.
Hello,Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486022/start10-support-faq#reinstalling. Just make sure to re-download the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.
Thank you,
Basj,Stardock Community Assistant
The problem is solved.
Thanks.
Hello,Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486022/start10-support-faq#reinstalling. Just make sure to re-download the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.Thank you,Basj,Stardock Community Assistant
Great, glad it get solved.
Did you see my posts about my issue with Start11 opening then immediately closing? I've posted twice on here now about it. It seems to have something to do with having Taskbar autohide turned on. If I click the Start button a second time it opens correctly, it seems to only show the problem when I first click the Start button after the Taskbar appears.
We will be investigating that later this week.
Thanks for reporting it.
Win 10 Version 21H1 Build 19043.1165
My issue is that Start11 won't load when the desktop comes up - I have to start it manually. Should there be a link/shortcut in the 'Startup' menu or (where)?
While attempting to troubleshoot this I came across a similar forum thread for Start10 which mentioned trying Start10tweak.exe in the program folder. When I look in the Start11 program folder I found many 'Start10'-named files (including Start10Tweak.exe).
Directory of c:\Program Files (x86)\Stardock\Start11
06-Aug-21 05:58 337,872 Start10.exe
06-Aug-21 05:58 159,240 Start10Shell32.dll
06-Aug-21 05:58 182,448 Start10Shell64.dll
06-Aug-21 05:58 2,024,736 Start10ThemeEdit.exe
06-Aug-21 05:58 2,473,632 Start10tweak.exe
06-Aug-21 05:57 1,443,440 Start10_32.dll
06-Aug-21 05:57 1,753,728 start10_64.dll
Should these be there or are they somehow leftover from my previous Start10 installation?
Cheers,
Chris
I had the same problem, go into the Start11->configure->places list and re-select the items - they'll be recreated. To get there from the config dialog click "Start Menu" then "Change what the menu should show" then "Change right hand shortcuts"
For shortcuts pinned to the main start window you'll have to manually edit them to use the launce.exe in the start11 program folder (in my case they we still pointing to the launch.exe in Start10)
HTH
Chris.
Windows 10 - Version 21H1 (OS Build 19043.1165)Half the time I try to open start11 it closes immediately and I have to click it again and its been making it really difficult to use Its temperamental, it will be fine for a few trys then it starts happening again randomly.To add, when I'm in a fullscreen app like a game, I can no longer keep the menu open when I alt+tab to my desktop. It keeps closing every time. (This issue is with bot start 10 and start 11, I bought 11 thinking the issue would be fixed) I've never had an issue with this software having used it for quite a few years too so im confused.
On your taskbar right click and pick the news and interests option. Set this to disabled.
Does the problem go away?
06-Aug-21 05:57 1,753,728 start10_64.dllShould these be there or are they somehow leftover from my previous Start10 installation?Cheers,Chris
Those should be there.
For compatibility reasons the dlls and start10.exe will remain with same names and the theme editor and tweak tool are identical to Start10 ones so remain the same names.
Start11 should automatically start.
If it is not then check the Service is installed correctly as most likely it is disabled or missing.
I've had the closing immediately issue. I believe it might be linked to my having the Taskbar set to autohide, as the problem only seems to happen the first time I click the Start button. If I click again it works. Also, tapping the Windows key on the keyboard works every time.
This issue is looking really similar to one experienced by other users with Start10. https://forums.stardock.com/504805/shortcut-search-broken
I tried Open Shell Menu and it is able to find the shortcuts that Start11 cannot.
What can I do to help you diagnose this issue with Start11 not being able to find all programs in its search?
Is there something we can do to help with the few people, who have reported Start11 not making not any changes at all, even thou' it's running -- like me, for example?
Settings, configuration inside Registry, missing files, event monitor, debug logs ... ?
Windows 10 - Version 21H1 (OS Build 19043.1165)
Migrated from start10 to start11, start11 was still using some of start10's old AppData.Specifically, all the Universal Application shortcuts were still pointing to the path for Start10's Launch.exe, so none of these shortcuts would actually work.Clearing the start10 AppData allowed Start11 to recreate these shortcuts.
Please see:
https://forums.stardock.com/506446/get;3815535
Sean DrohanStardock Support Manager
On your taskbar right click and pick the news and interests option. Set this to disabled.Does the problem go away?
I have no option for News & Interests actually
Not when the taskbar is at the bottom of the screen?
Your OS version should have that. It does not appear in the menu when at the top or left or right of the screen and it only appears on the primary monitor taskbar.
Please see:https://forums.stardock.com/506446/get;3815535Sean DrohanStardock Support Manager
That test build mentioned there appears to be Start10, not Start11. Why are you pointing me to it, as we're talking about Start11 here?
Windows 11 Beta Insider 22000.132
Small icons in Start Menu have bug that some of the program icons are too small, for example: Messenger, Notepad and Feedback Hub. Bug doesn't exist if you set big icons.
06-Aug-21 05:57 1,443,440 Start10_32.dll06-Aug-21 05:57 1,753,728 start10_64.dllShould these be there or are they somehow leftover from my previous Start10 installation?Cheers,Chris
Those should be there.For compatibility reasons the dlls and start10.exe will remain with same names and the theme editor and tweak tool are identical to Start10 ones so remain the same names.Start11 should automatically start.If it is not then check the Service is installed correctly as most likely it is disabled or missing.
Hi Neil,
What's the name of the service? Even once Start11 is manually started I don't see anything running resembling Start(XX...) in Services.
How do I 'install' the service manually if it comes to that?
TIA
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