With the Fences 3.12 beta release today, we are creating this thread so that users can report any observed issues.
Obtaining the beta:
Object Desktop members can get the beta from within Object Desktop Manager with 'show beta downloads' enabled:
Individual purchases (as well as Object Desktop Members) can also be obtained from your account page:
https://store.stardock.com/myaccount/products
Reporting an issue:
Please include the following for anything found:
Thank you for your interest and any time you put into making Fences a better product.
Fences 3.12 Changelog
Fences 3.12 is a culmination of its own changes and 3.10
***Reserved***
08/11/2021
With the release of 3.13, we are closing this thread.
Thanks to everyone who provided feedback.
Let’s try this again… As many of you are aware, Stardock released Fences 3.10 on Steam and Stardock.com late last week (July 22nd), and as you may have noticed, it did not go well. Actually - to say it did not go well would be like retelling the Vesuvius eruption as just another cloudy day in Pompeii...
What happened We had been working on Fences 3.10 for some time – it was up in beta for several months. It contained a bunch of stuff we were excited to release. However, we missed a couple of things to but it mildly...
-Windows Explorer CrashingWhile we were aware of some (rare-ish) Windows Explorer crashes, we believed it was related to customers that had higher than normal security measures as seen here:
https://forums.stardock.com/502301
Turns out, it could also be caused by VERY long URL shortcuts:https://forums.stardock.com/504691/get;3812652
MUCH thanks to eniom for finding this and providing feedback.
-Wallpaper Engine compatibilityWe’d gotten some reports of an issue with Wallpaper Engine and started to take a look, but from our knowledge, the overlap of users with Wallpaper Engine + Fences was quite low so we were OK moving forward with the update while we looked into it. With that, and since the beta on our website had gone well, we decided to go ahead and get the update out on Steam at the same time we released at Stardock without doing an opt-in beta on Steam first. This combination did not turn out well.
In retrospect, Steam would be exactly the place where there would be folks experiencing Wallpaper Engine / Fences overlap and we should have never released on Steam \ Stardock at all while we were still figuring out a solution.
We discovered that WPE issues had actually been introduced into the last version put onto Steam in 2020, but most people didn’t have this version. It was a small update, so we hadn’t pushed it out to existing users (anyone who installed 2017-mid2020). So we had spent our time looking at where in all the recent changes something might have gone wrong. Forum members quickly pointed out that 3.0.9.11 worked whereas 3.0.9.23 did not, which led us right to the answer.
More discussion can be found here: https://steamcommunity.com/app/607380/discussions/0/3055114073639412141/
Within a day, we decided to forgo scrambling to attempt a fix and yanked 3.10 – replacing it with 3.09.11.
What we’re doing We must start with an apology. We are sorry that certain miscalculations and decisions caused frustration for our customers and support issues for the Wallpaper Engine team (thank you for your help, Tim from WPE). We're also very thankful for the help the Stardock \ Steam population provided – directly contributing to the eventual solutions.
With that, Fences 3.12 is now available at Stardock as a beta and on Steam as an opt-in. Once we’re confident the issue is resolved, we’ll be releasing it to all.
In the meantime, cheers, and enjoy your Fences!
- Stardock Software
Hi,
what's the procedure to install Beta 3.12 when having the latest (faulty) Version 3.10 running?
I cant't find any instruction.
Best regards
Werner
Hello, best way would be,
Would you do this PURGE:https://forums.stardock.com/486084/fences-support-faq#reinstalling
Reboot and ReInstall the latest version version of 3.12 Reboot , test and report back , here
if that works for you .
AzDudeStardock Community Assistant
Thank you so much for this Stardock and again my sincere apology for that one hostile post I made here on the forum. 3.12 works great with WPE!
First of all, thank you for all the work to put out a new beta.
With 3.12, I'm still having an issue that files saved to desktop all go to my secondary monitor. ( I have two in total )
It started since 3.10 beta and didn't happen for me before that version. My Windows version is 21H1, 19043.1110
Other than that, the new beta works like a charm.
Hello,
Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling
Reboot and ReInstall the latest version 3.12 from your account https://store.stardock.com/myaccount/products/
Reboot , test and report back please .
I believe I have asked this of you before in another thread but we need to know that you are sorting the main desktop by something and if that resolves the issue:
If you are not sorting, please try that.
Sean DrohanStardock Support Manager
I'm still getting this message:
Did the purging and reinstalling, the issue remains the same.
Have you done reply #9 as Sean asked ?
Yes I was just trying different sorting methods, and it didn't help.
Sorry to hear you are having trouble.
First, you need to know what your 'Main' monitor is in Windows:
Next, you need to ensure that matches Fences:
Watching that work with 'Auto arrange icons' enabled:
https://cdn.stardock.us/support/uploads/2021-07-29_15-22-40.mp4
That is Windows 11 preview but you get the idea.
Please next time you update https://www.stardock.com/products/fences/history also add the release date (next to version) for every or at least all the latest releases.
Yes I've checked all of them, but the issue still exits.
Me too - I still can't uninstall 3.0.9.11, probably due to corruption of the uninstall folder/files. I posted full screenshots in the main thread re 3.10 Issue Reports. Purging doesn't work, as some of the cmd lines produce errors.
HELP!
@johnedwards1, thanks for that timely heads up. I do not trust that advice from them so will for the time being just continue using 3.09.
Hi there ! I started having troubles with WPE when I updated to 3.10 last week, and discovered today 3.12 should fix the issue so I installed it but it seems it didn't fix the issue on my end
Hello,Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to re-download V3.12 Beta again from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.
Thank you,
Basj,Stardock Community Assistant
Perfect!
The new Beta-Version seem to work without any changes in my OS.
Fences_3.12-j78-Setup_sd
Keep up the good work!
Can you post a video of your desktop, showing that this is checked:
And the issue still happening?
I just installed 3.12 and it has cleared the issue with Internet Explorer that I had before.
I installed Fences 3.12 yesterday -- nonstop crashes; I had to revert. Im runing windows 10, latest patch up version, nvidia video drivers.
Hello,Sorry to hear you are having issues. Need to know more on your system and crash.
We really appreciate your feedback and patience.
Thank
Basj,Stardock Community Assistant.
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