I have seen many problems with this and wondered if there was a fix yet. My sound keeps on dropping fro my primary PC and its becoming a problem. I'm a streamer that plays mostly FPS games and I'm using multiplicity to run a dual PC set up. Sound dropping is really becoming a problem and yes I have tried uninstalling on both PCs and reinstalling and still have the same problems. Please HELP!
Hello,
I have forwarded your report to the Stardock support team for their review and recommendations.
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We really do appreciate your feedback, thanks.
AzDudeStardock Community Assistant
Any technical support at all in here?
Are you using wireless or wired connection?
Sorry to hear you are having trouble.
[quote who="Neil Banfield" reply="3" id="3769853"]Are you using wireless or wired connection?
And if so, if you use Ethernet, is this still an issue?
Sean DrohanStardock Support Manager
Was there ever a resolution? I ask because I am having the same issue. Sound drops regularly. Have reinstalled multiplicity on both computers. Wired connection. Windows 10. I can't come up with what the issue could be - maybe some sort of driver conflict or something?
@muddpuddle
Please define 'regularly'. Hourly, daily, weekly, etc.
Any time i run sound through the computer that sends it's audio. It may start off working, then quits, maybe comes back a minute later, quits again. It just will not play constant. Mouse control for secondary pc always works. Just the audio keeps cutting out.
Are you invoking this unintentionally - using those keys for some other duty?
In any case, turn it off.
Turned off the Ctrl+12 setting, reinstalled audio drivers, turned on a youtube video and walked away (didn't touch the keyboard) the sound cut out 30 seconds later.
This used to not be a thing. I've been using Multiplicity for years with the audio transfer enabled. Something has changed... Windows 10 update, drivers, some conflict I can't track down? This is a work setup though and I really need it to be working again. Thanks for your help.
! I have just discovered the issue is with the receiving PC. The audio driver there seems to be the issue. Will look into this more. Thanks for all your assistance.
Thought that was the case. Reinstalled audio drivers there. Nope. Still experiencing audio cut-out.
If this is a wireless connection, at either end, try testing with Ethernet.
Both PCs wire to local network switch. Mouse control never cuts out - possible the switch is failing? Would that cause issues with audio but not mouse?
I have now swapped out the switch and all cables (needed it regardless) but no change. First mp4 i tried to play from desktop cut out in 10 seconds...
When the glitch happens does the audio start to play on the secondary system or the volume control on that computer shows unmuted at that point?
I lose the audio entirely. The volume still shows as mute though if I adjust the volume it may (not always) start playing and re-mute itself but then likely to drop out in about 5-10 seconds.
"Currently sending audio to..." continues to show with the Multiplicity Audio tray icon if checked.
Have you changed anything on the primary end such as new sound drivers?
If you open taskmanager when it drops out, do you see a very constant approx 1.5Mbit usage of the network on either end.
Sound drivers updated/reinstalled since this started - nothing I can think of before.
When or just before the sound cuts out, the network usage jumps all over the place on the sending system and then even when no sound is playing, both systems will waver between 6mps and 0. When playing, sits at 1.6mps.
Sitting here right now, no sound for 20+ seconds and still getting a network reading of 1.6mps on both systems.
If you do a cleanboot on the Primary, under a new Admin account:
https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling
Then try, does it still happen?
That didn't change anything. But here's the weird/interesting thing: had to get a video created - mic as input worked fine (hadn't been an issue yet), loaded the video (35 minutes long) into Filmora for editing and as I was playing it back and working on it, audio never once cut out. Filmora nudged out whatever was causing the problem...
Playing a music video while exporting my edit. Still hasn't cut out. Will it fail once I close out of Filmora??? Yes. WTF?
So with Filmora running, audio never cut out. As soon as I closed Filmora, 10 seconds later, audio dropped.
Which computer was running that software?
Sound like something is sleeping an audio device - especially since it seems to be at predictable intervals. Is either PC a laptop?
The primary...the one sending audio is what I used Filmora on. Neither is a laptop.
Out of curiosity now, just loaded up FL Studio (music creation) on the primary. The audio just keeps going and going.
So what is affected are videos played straight from desktop and videos/audio within any given browser. What I'm seeing so far anyway...
Hey, I'm not alone with this problem
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