One of the most regular types of post on these forums come from people who didn't realise Object Desktop (and its kin) are subscription software. Responses to such posts vary from the polite to the patronising.One post and you might imagine that person is daft or missed an important point. Two posts and you might start to wonder. But the sheer regularity of posts does seem to suggest that you might make more explicit the subscription nature of the product. I haven't seen anyone post to say they're happy to have discovered it's subscription software - they're usually unhappy; more so if they get the less helpful kind of reply.How about it Stardock? Consider making the subscription aspect of the software more prominent so people don't miss it and get annoyed when they find out when it expires.I'd also suggest making the 'CTRL to prevent loading Windowblinds' prominent in the installer. I see a lot of posts from people who got a black screen (and it's happened to me) at login at some point. They can come on here and be told about it after the fact, but wouldn't it be a good idea to tell people about that before they encounter a black screen and don't know what to do?
It wouldn't be so bad if people were able to re-download the old versions. I was forced to reinstall Windows due to a hardware failure, I did not bother backing up my install software because I figured I could re-download it.
Now, I'm unable to download the old version of the software as the only option it gives me is the ability to Renew with no option for re-downloading it.
Unless I'm missing a somewhat obvious option somewhere to re-download the versions I originally purchased.
Just email the support teams you will get old versions back.
No, you won't.
Older versions took up too much room on the servers. Also, some were not compatible with changes in Windows.
You WILL NOT get older versions from Support.
You have a calendar? A smart phone? You see when your subscription ends?
Set a reminder a couple of days before the subscription ends to download the latest version.
Sure, which does me no good now considering the whole reason I lost it in the first place was an unexpected hardware failure. If it had been make clear that past versions would not be available and this was more or less a subscription service like Sony's PSN Plus's free games I'd have probably uploaded them to google drive or something, but it was not.
No where do they specify this, just that you won't get any new versions past the year you paid for, which is how many other companies do things -- but they do at least allow you to re-download the software you paid for.
But it's fine, whatever. I learned my lesson the hard way,
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