Looks like Gamestop purchasing Impulse has amounted to nothing for Gamestop in the end. I got this email on April 24th:
Hello PC Downloads Customers! We're writing to you today because there are big changes coming to GameStop's PC Gaming area. We've heard your feedback over the past year and in order to serve you better, we are simplifying the digital PC game purchasing and redemption process. Starting April 24, 2014, when visiting ImpulseDriven.com, you'll be redirected to GameStop.com. In addition, the GameStop PC Downloads App will be simplified down to a pure download and game library manager. From that point on, it will no longer be a requirement for you to download the PC Downloads App when making new purchases. But don't worry! We're still holding onto all of those past purchases that you made prior to 4/24/14. So when you want to download and play any of those games where we supplied the game files instead of Steam, Origin, or any of our other great partners, the updated version of the PC Downloads App will be there to do just that. One last thing: Be sure to stay tuned to GameStop.com/PCGames and your local GameStop stores in the coming days and weeks! We're going to continue remodeling our new home to better serve you, and that includes serving up some of the best deals that PC gaming has ever seen! Thank you for your loyalty and all of your fantastic feedback! Sincerely, The GameStop PC Digital Team Not interested anymore? Unsubscribe to stop receiving email communications from GameStop PC Downloads. All rights reserved. All other trademarks and copyrights are the properties of their respective owners. Territory restrictions may apply. Regional prices may be in effect and prices may be different because of publisher's requirements. Listed prices are shown in US Dollars. All sales are only valid while supplies last. Yes it is possible for digital downloads to run out!
Hello PC Downloads Customers! We're writing to you today because there are big changes coming to GameStop's PC Gaming area. We've heard your feedback over the past year and in order to serve you better, we are simplifying the digital PC game purchasing and redemption process. Starting April 24, 2014, when visiting ImpulseDriven.com, you'll be redirected to GameStop.com. In addition, the GameStop PC Downloads App will be simplified down to a pure download and game library manager. From that point on, it will no longer be a requirement for you to download the PC Downloads App when making new purchases. But don't worry! We're still holding onto all of those past purchases that you made prior to 4/24/14. So when you want to download and play any of those games where we supplied the game files instead of Steam, Origin, or any of our other great partners, the updated version of the PC Downloads App will be there to do just that. One last thing: Be sure to stay tuned to GameStop.com/PCGames and your local GameStop stores in the coming days and weeks! We're going to continue remodeling our new home to better serve you, and that includes serving up some of the best deals that PC gaming has ever seen! Thank you for your loyalty and all of your fantastic feedback! Sincerely,
The GameStop PC Digital Team Not interested anymore? Unsubscribe to stop receiving email communications from GameStop PC Downloads. All rights reserved. All other trademarks and copyrights are the properties of their respective owners. Territory restrictions may apply. Regional prices may be in effect and prices may be different because of publisher's requirements. Listed prices are shown in US Dollars. All sales are only valid while supplies last. Yes it is possible for digital downloads to run out!
I can still access my previous purchases but for how long? I can't make any new purchases because I don't have a US address. They only give Steam, Origin and Uplay codes now. They could just've done that from the start, would've cost them much less.
It's funny how Gamefly moved to a download manager and Gamestop is moving away, based on "feedback".
Well, SD Central isn't supported anymore, so...
I'd be happy if I could get my copy of Trinity and Demigod moved to Steam, but that can't be done without rebuying those games on Steam.
ImperatorPavel - Please contact us in Support, we may be able to assist you with your issue: https://esupport.stardock.com/index.php?/Tickets/Submit
Okay, I have a problem. Since I uninstalled the GameStop app, I've been unable to uninstall any of my old games that I got through Impulse. Anyone know how to do that, since reinstalling the app doesn't work?
I think it largely depends on the game, Nasarog. Some games have serial keys that steam and/or Origin will accept. Others, not so much. I think that if you want to move a game over to Steam without having to buy the serial key for it all over again, you -might- be able to work something out with someone from Stardock support, maybe? *shrugs* Doesn't hurt to ask either way.
Moving games to Steam/Origin/etc. would be nice but what about the games that aren't available there?
I'm talking about the games from the D&D Ultimate pack which from my knowledge are only available on GOG.
Bleh. Just tried running the gamestop app to see if I can get the archive function to work. It doesn't. And, while I (somehow?) have a registered Gamestop account, it doesn't acknowledge the purchases I made on the app before it fell down and went 'boom.' So my question becomes, if we can't archive the games we purchased on the gamestop app, what happens when Gamestop finally shuts it down completely? I'd -really- rather not have to buy the Sins Trilogy all over again (even though I already own Rebellion), not to mention my handful of other games. It's the principle of the thing.
Good ideea with the archiving but it seems now I can't even log into the app.
Servers are down.
Try twice in a row. The auto login function apparently doesn't work anymore, and it always takes me a couple tries to sign into the gamestop app. For some (probably asinine) reason, the app account is completely different from the gamestop website account, so keep that in mind if you have both.
I tried several times but it just says "Could not connect to servers".
I can't even access the site. Either http://www.gamestop.com/ or http://www.impulsedriven.com/
Last time this happened I had to get a newer version of the app but now I don't know where to download it from.
Edit:
I kind of found out what the problem is. I can't access their servers from my country (Romania). Using "Hola Better Internet" I can log into the site but the app still doesn't connect.
Does anyone know how to trick the app that I'm from the US? Proxy works for login but not for download.
Hmm.. Unfortunately, I'm at a loss. If using a proxy doesn't completely work, then I strongly recommend getting in contact with someone from customer support. It specifically says on the bottom of this page here that any games purchased before April, 24, 2014 can only be downloaded via the Gamestop app... which is COMPLETELY-PANTS-ON-HEAD retarded. Having said that, they should be able to provide a solution for you being unable to access your purchased games thanks to server issues.
Same here, except I'm in Russia.But their tech support doesn't reply to me anymore. Because they no longer care about their reputation in countries with no GameStop shops I guess.
Well, from what I can see on their site, the only support service they offer is by phone so maybe that's why they don't reply anymore.
Anyway, I may have found a solution.
Free VPN trials. This one seems to have a good speed: http://www.safervpn.com/ but the trial is active only for 24 hours so you either have to get everything in 24 hours or make several trial accounts (mail specific).
If I archive the games and unpack them later do I need the Gamestop App?
I did call them, they told me that app support is via email only.If you managed to install them, I suggest that you also zip and store the destination folder.
Will they work on another computer or if I ever reinstall Windows?
I've got the D&D Ultimate Pack, so I think Baldur's Gate and the other Infinity Engine games might work, but I don't know about Neverwinter Nights 1 and 2.
I'm... uncertain. The last time I got the archive feature to work, it didn't work so well for me, but that was because my games were archived with a different version of Windows than the one I'm currently using, I -think- that as long as you don't, say, change from Windows 7 to Windows 8 (or whatever's available at the time) you shouldn't have a problem? But I suspect probably be better if you did a straight OS upgrade rather than a reinstall, if you're keen on keeping archives that you can use later.
Couldn't I just archive the game folders?
Should there be an archive function within the app? Because I only found a "Restore archive" command.
There used to be an archive function. But that's been taken out I think, because I can't find it anywhere in what's left of the app either.
I wish they would create a downloader again, I would love to play Gal Civ 2 again.... oh well *sigh*
I tried reinstalling the app and logging in again.
So I did, and then it asks me for the "one time password" to authorize my PC. Thing is, they don't send me anything. It gives me this error: "GameStop App - One-Time Password Error : An unknown server error has occurred. Please try again later."
So I can't even log in. I have some pre-GameStop purchases in there that I contacted Stardock support about, but I also have many post-GameStop purchases and it seems that may be lost?
Any idea how can I get the one-time password? Maybe it has something to do with me not being in the USA?
From there, go to My Account, then Downloads. All of your legally purchased -Stardock- games are available for download there.
Anything else, such as EA games, have either been transferred elsewhere (Origin in the case of EA), or you'll just have to try and get the app running so you can download them. That's pretty much the only way I can play the Dawn of War 1 collection without purchasing the whole damn thing over again on Steam.
Hope that helps.
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