Seems this is an age old problem... I already have an elevated support ticket with SD. I'm using Windows 7 64-bit and running WindowFX 5 which I just installed about an hour ago. Every time I have to reboot/shut down my pc explorer crashes with this error:
"The instruction at 0x69016fd0 referenced memory at 0x69016fd0. The memory could not be written."
Is anybody else experiencing anything like that?
Edit: My apologies, I'll post this in the feedback thread. Could a moderator please delete this thread? Thank you.
This is because support has something to give you that should fix the issue. I'm not sure why you're responding in this way when we are literally doing nothing except trying to help you.
Hi, No i haven't contacted support as yet, and it seems i don't have to now since they are going to release an updated version.
I wrote that i was having the same memory address problem to show that it isn't just a minor isolated problem.
Just in praise of rplies #11 and #15.
The Support people are fully willing and able to put things together [devs and knowledge] to help people with problems with any of SD's apps.
That said, there's no rule against helping them with as much info as possible... after all, the end user is interested in making it work as designed.
The more they know and can tie together, the better and more quickly one is helped.
Just a thought.
All is well here, due to our support team!
Well. excuse old grumpy boots here.
Are you saying that there is a fix? I can't find an update in my downloads...
I too have the exact same error, I've contacted the support and hope they have a fix for it soon otherwise I have to uninstall the application
Testing with the people who have contacted support shows that the issue seems to have been resolved in the updated build, so I would expect the build to be released to everyone else at some point this week.
I too have the W7 64 shutdown error, I just can't be bothered to moan about it
i don t have contact the support team atm because the problem is mostly recent in my case. Can we hope the release of the update this week or not finally?
Yes, same issue here Win7 x64 explorer crash on shutdown.
If anyone is having this issue, you can either wait until we roll it into an official update, which should be soon, or you can contact support@stardock.com and we can send you the fix.
I just reinstalled WFX5 and have a question.
After install, it prompts for a serial number. Only trouble is, while the Registration window is open, waiting for a number, SDC can't be accessed to get the number. Q: How is that supposed to work?
You have to use the link in the Registration box and/or go to the store and login to get the number. SDC or the store is fine, but I shouldn't need both to install and register software.
Hello, already corrected, version 5.1.0.0 works fine, good job.WindowFX in Spanish?. Greetings .
version 5.1.0.0??
my download section indicates that windowfx is in build 5.00.001.
Update on the registration number issue on SDC:
If I click on View Serial before installing WFX5, it tells me no number is needed. After install, it then asks for a Registration number which SDC can't give.
Bonjour
Avez vous trouvé une solution au problème :
"L'instruction à 0x00000000 référencé la mémoire à 0x00000000. La mémoire ne peut pas être écrite."
Merci
___
Hello
Have you found a solution to the problem:
"The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written."
thank you
[quote who="Zubaz" reply="48" id="3182083"]Désinstallez la version dont vous disposez et réinstaller la version disponible par le biais Stardock Central.[/quote]
Bonjour Zubaz,
Je vous remercie.
C'est avec plaisir que j'ai pu constater que le problème à été résolu.
Je vous souhaite une bonne journée
Jef
Hello Zubaz,
Thank you very much.
It is with pleasure that I could see that the problem has been solved.
Have a good day
Vous êtes les bienvenus. Je suis désolé je n'ai pas pu répondre hier française mais je suis heureux que vous avez pu comprendre.
You are very welcome. I'm sorry I was unable to respond in French yesterday but I am glad you were able to understand.
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