Greetings, friends!
We've been getting a lot of questions about how to download and install your Stardock software purchases from both the past and present (and future, too, I guess). Well, here's the skinny on that. Get it? 'Skin'ny? *sigh*
Anyway, at the moment we are in a transition period. Specifically, we are transitioning away from Impulse being your main download and update method. Going forward, you can access all of your registrations and download links for Stardock software by logging in here:
https://store.stardock.com/myaccount/products
This will give you a list of everything that is on your account, along with your serial numbers and installer download links. That's right, download links directly to the latest stable version of the software. Let's all pause to let that sink in.
...
Ok, then. Each application should prompt for activation the first time, just type your email address, and copy/paste from the page into the window, and you should be all set.
As always, keep in mind that trial versions of our software are not upgradable to the full versions by entering a product key, and they must be uninstalled and the PC rebooted before installing the full version of any program.
Common issues:
"I don't see [program name] listed, what happened to it?"
If you have registrations on more than one email address, you'll need to get them on the same account. If you have access to both email addresses, you can merge them together here:
https://www.stardock.com/support/registrations/
If you don't have access to both, send an email to support@stardock.com with an order or serial number, or billing address for verification, and we'll merge them together for you.
"I just renewed my Object Desktop subscription, and Impulse still says it's expired!"
Because Impulse is now owned by Gamestop, your renewal only affects the Stardock side of things, so Impulse can't know that you've renewed. You will need to use the new download page to access the software.
"What about my games?"
If you've purchased any Stardock gaming titles (GalCivII, Sins, Demigod, Elemental), those will still be handled through Impulse. This site is for non-gaming software only.
"What about [problem that I haven't thought of yet]?"
Either post it here, or email support@stardock.com for assistance. If you're posting here, try to avoid posting things like serial numbers or personal email addresses.
OK, everything seems to work for me at the SD store except the download links for the following:
Pirate Suite
Magic Suite
Vintage Suite
How can I get these?
The Pirate Suite link seems to be fine, though the other two seem to be not so functional. Looking into it...
Magic and Vintage should be fixed now, though give a few to let the cache update itself on the server.
These packages show up with serials in my products page but do not work:
"The serial number you entered does not appear to be correct for this installer..."
The key looks like: OD-*******-OEM-********** though obviously the unique parts are hidden.
Also, Stardock Virtual Desktops does nothing in my Windows 7 64-bit. I assume it's old Win2k/XP stuff. Maybe you should put "Discontinued," OS required, and/or file date next to the links so we can see what's what without installing.
So...not to bitch...cause I have had very little to bitch about with STardock products...but I just renewed my sub and do NOT have access to everything? No Tiles. I can't add anything I may not have had on PC previously...AND the system does not recognize my registration number?
A tip on this BEFORE I renewed (or anyone else does) would have been nice. If I missed it, I apologize. It should be a sticky and on the front page until the issue is fixed. I ain't getting what I payed for. You got my money and I got a pop-up that keeps telling me my registration is expired. I'm not a happy smurf, here.
Po...this IS that 'sticky' thread to which you refer.
I believe that for some the registration status shows incorrectly - in other words although you are renewed/up-to-date some are still getting indication to the contrary. I think Rosco's chasing that.
Pop back a few pages and you'll soon be up to speed...
Po, to recap it for you and save you the read through...since you just renewed, Impulse will not work for you. You should only have access to your programs through the Stardock store and at the present time, beta's are not listed in the store. Since tiles is in beta, it's not listed in your programs.
Rosco said he was working on getting them listed so it should be availible to you soon.
what is WebBlinds it was never in Impulse does it now come with ObjectDesk Top ??
Thanks, I understood all of that.
Just miffed about the betas.
Then, for example, I have FX on my desktop but never had it on the laptop. If I want to put it on there, I cannot because the system says my registration (my new one) is expired. In other words, I do not have access to everything (excluding the beta stuff), only whatever I have already installed.
Po...
First, does "FX" refer to WindowFX 3, 4, or CursorFX? Are you using Impulse, or the standalone installers? I just tested installing WindowFX 4 using your account info and the standalone installer, and it worked perfectly. Can you take me step-by-step through what you are doing so I can try to reproduce?
That's something from way back in the day, and should probably be taken down... *goes to poke some folk*
Sorry for the gap between replies. WOrk has me on the road days at a time.
Right now, I am just back from the Er and severely medicated. When I come down, I'll get my laptop out and go through it step by step. Sorry, can't think it through right now without actually doing it. But I will get back to you. I appreciate the help and time. Like I said, I have had little to nothing to complain about with Stardock products. I'm still a rabid and loyal user.
Regardless of object edit being discontinued, why is it no longer available? I have created files that allow syntax highlighting for this that I use constantly, will there be no way to get this in the future?
I generally only renewed my subscription to object desktop for windowsblinds and object edit.
I'm not sure, exactly, but the number of people that still use it is most likely extremely small, as most people have discovered Notepad++:
http://notepad-plus-plus.org/
I very much recommend checking it out, as it does syntax highlighting, and a whole slew of other powerful features. Plus it's free as in beer AND free as in speech.
will Notepad++ play nice?
as in not replace Notepad and not replace system files like object edit?
downing it now
It definitely plays nice. I think you can even use it as a 'portable' app, which does absolutely nothing to your system beyond placing the program files.
Thanks Rosco_P
Notepad++ does syntax highlighting and is a great program, I do use it for various things, but as is, it would require creating new syntax coloration schemes from scratch in notepad++ which is a lot more work than I want to do. I'm a lazy coder.
I am also having trouble with aquarium desktop.My account shows the 3 fish packs and the premium theme which also includes the three fishpacks plus windowblinds, iconpackager,gadgets, and wallpapers.
Nowhere Can I find the actual aquarium installer which is required.
I submitted a ticket on the 17th but have not heard a word yet. Ticket number UCG-524459Maybe a mod can check the progress for me
Cheers
Macca
Looking into this. May take until after the weekend, as one of the go-to guys for this is getting Lasik pretty much as we speak, so once his eyes stop screaming from having lasers shot into them, we'll be able to figure out what's happening.
Thanks Rosco
Impulse is now showing that there is new version of WindowsBlinds 7 avaiable but will not let me download it because my registration has expired (actually I have renewed but, as I understand it, Impulse wont accept the new registrations). I presume I can download and insstal the new version of WindowBlinds from the Store page - or is it a Beta?
More annoyingly, it is also showing an update for Tiles and, since Impulse is the only place you can get the Beta's from and it thinks my registration has expired, I can't get it. Is there another way to get it? If not, why bother issuing the update?
In fact, since Impulse is out of the loop, why bother issuing any updates on Impulse at all? Cut the chord.
Well, I finally had the chance to go over why this all wasn't working for me and son of a ----- if it worked. I was able to download and install Tiles from the page you linked at the top. Now I have to test it on the laptop and I will get back to you.
Update: Everything looks good on the desktop and laptop. I was able to download Tiles and all the My Color themes I had that were showing as unlicensed and borked are fine again.
Thanks.
if this has been asked forgive me . How can I tell whats NEW, BETA and what not? Like Tiles.. I just NOW learned of it but from some other web site. And I have no clue if its been updated or old .. you guys really need to add this stuff. Again sorry but its not that hard.
There are many great features available to you once you register, including:
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