Greetings, friends!
We've been getting a lot of questions about how to download and install your Stardock software purchases from both the past and present (and future, too, I guess). Well, here's the skinny on that. Get it? 'Skin'ny? *sigh*
Anyway, at the moment we are in a transition period. Specifically, we are transitioning away from Impulse being your main download and update method. Going forward, you can access all of your registrations and download links for Stardock software by logging in here:
https://store.stardock.com/myaccount/products
This will give you a list of everything that is on your account, along with your serial numbers and installer download links. That's right, download links directly to the latest stable version of the software. Let's all pause to let that sink in.
...
Ok, then. Each application should prompt for activation the first time, just type your email address, and copy/paste from the page into the window, and you should be all set.
As always, keep in mind that trial versions of our software are not upgradable to the full versions by entering a product key, and they must be uninstalled and the PC rebooted before installing the full version of any program.
Common issues:
"I don't see [program name] listed, what happened to it?"
If you have registrations on more than one email address, you'll need to get them on the same account. If you have access to both email addresses, you can merge them together here:
https://www.stardock.com/support/registrations/
If you don't have access to both, send an email to support@stardock.com with an order or serial number, or billing address for verification, and we'll merge them together for you.
"I just renewed my Object Desktop subscription, and Impulse still says it's expired!"
Because Impulse is now owned by Gamestop, your renewal only affects the Stardock side of things, so Impulse can't know that you've renewed. You will need to use the new download page to access the software.
"What about my games?"
If you've purchased any Stardock gaming titles (GalCivII, Sins, Demigod, Elemental), those will still be handled through Impulse. This site is for non-gaming software only.
"What about [problem that I haven't thought of yet]?"
Either post it here, or email support@stardock.com for assistance. If you're posting here, try to avoid posting things like serial numbers or personal email addresses.
just a little nudge
Hi everyone! Good to be back here again.
Looking at my account I see my stand-alone apps (CFX and ODPlus) and MyColors themes but for ODNT all I see is this:
I have no breakdown of the individualObject Desktop apps, nor do I see any means of updating or downloading any or all of the ODNT software.
Impulse shows my current ODNT sub active until July,2012.and displays the serial number for same.
What's up??
Nice to see you around Wiz.
I to renewed my ObjectDesktop subscription on the 2nd of July.I received an e-mail with the order number (2111498)
Impulse still shows that my subscription will expire on the 16th of July 2011
I have contacted Stardock (ticket ID GDS-913294) on the 6th of Julybut as of now I do not have a reply.
I was not sure whether to contact sales or technical support, but as it was a renewal and not a software issue I contactsd sales.
Any help appreciated.
Cheers
Macca
Aussie: Support is looking into yourticket.
Thanks Zubaz
Maybe I'm old school but I liked Stardock Central. Anyone remember it?
Ian
Jim, I believe that reflects on a deal in the past where if you bought an ODNT subscription, you got a year's subscription to WC along with it. I could be wrong, though.
CarGuy1, DisturbedComputer, and Wizard1956, sorry about the wait, but you guys should all be set. Give it the ol' F5.
Here is the Stardock reply
Rest assured that your subscription has been extended to 7/16/2012.We are in the process of transitioning away from using Impulse to download Stardock software. Going forward, you can access your registrations and download links for standalone installers by logging in with your Stardock account here:https://store.stardock.com/myaccount/productsKeep in mind that trial versions of our software are not upgradable to the full versions by entering a product key, and they must be uninstalled and the PC rebooted before installing the full version of any app.Please let me know whether this resolves your problem or if you have any additional questions.- - - - - - -Aaron KlenkeConsumer Support
Thanks Rosco_P,
But I still can't Donwload Object Desktop and no link for Tiles
Here are the apps I was able to get
((Not including in this list WB Skins/MyColors/Premium Theme I do have them and Galactic Civilizations II: Dread Lords ))CursorFX PlusObjectDock PlusDeskScapes 3DesktopX 3Fences® ProIconDeveloperIconPackager 5Keyboard LaunchpadLogonStudioSkinStudio 7 ProfessionalSoundPackagerTheme ManagerTweak7WindowBlinds 7WindowFX 4
-----------------
These Apps. and Bullet Candy ? Are not listed.. I know Can't get BETA their at this time
Object DesktopDesktopX 4 (I know it's BETA)DesktopX Professional (I know it's BETA)Object EditObjectBarBootSkinBootSkin VistaControlCenterDesktop GadgetsEnhanced File DialogIconXObject Desktop LaunchpadObject Desktop Premium SkinsObjectMediaRightClickSkinStudio Professional V5.01Stardock BitmapsStardock Virtual DesktopsTab LaunchpadTweakShellTweakista
WindowFX 2
WindowFX 3
Will those be inside Object Desktop When I get a Download link for it or will they be added to the My Account/My Products List?
Thanks
Rosco...you da man...Thanks.
Awesome!!! Zubaz iz in the house!!!
I'm still using it [IRC] ....
I tip my pointy hat to you, everything seems to be in order. Thanks!
Where can I get it? Or CAN I?
People at SD poke fun at me for using it still.....they probably want to drag me screaming into the 90's ....
So I wouldn't advise using it....the humiliation, etc....
Wiz and I have been looking for it...lol. I thought I had an old copy on my PC, but I can't find it.
WC Browser too. I used to have a copy...can't find it. Probably wouldn't work anyhow.
StardockCentral @ softpedia
http://www.softpedia.com/progDownload/Stardock-Central-Download-41809.html
wincustom browse for download at brothersoft or just use web search "wincustomize browser download"
I recently purchased an upgrade for Object Desktop and the Impulse software is still showing me that my account is expired. I have tried to update my registration with no success. I can't get my new subscription to show up. I emailed tech support about it but have not received a response. Is there anything I can to do get my purchase to show up?
I had the same problem.Take a look at my reply #61, it is the response that I received from Stardock.It explains the situation at this time.
Thanks Aaron
All OK
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