Obviously they need to fix the garbage netcode they are using. But outside of that for those of us that jumped in early to play this game only to be met with frustrations and not being able to play the game against an all human player match should they offer some reparations for our suffering?
For example, 75% off of any software in their library? If there is ever a DG2 or DG expansion (that's a big if as this game may not last very long due to the poor reviews due to the bad net code) they could give us 50% off.
How about a custom favor item that only people who suffered by buying the game before they fixed it can use? Maybe a customized symbol on your DG during the game of a broken heart symbolizing our pain.
Any other ideas?
Did you really start page 4 of the thread quoting page 1?
.
Bad fox!
There is nothing wrong with Stardock, their method is one of the best I've seen in giving consumers feedback on whats actually going on, which is more and more essential as gaming is growing into a more community centred beast.
That said, everyone has the right to complain about a product they have paid for and expect to be, at least, in some working state. I can appreciate why many people are reacting like the OP, although they may not grasp the full depth of the situation. But, the fact remains that if you pay out for a completed product and recieve what has been described as "a glorified beta" then you would understandably be upset.
What matters now is not claiming refunds or discounts, but providing clear and concise feedback to help make this game great and in turn, Stardock to act swiftly on this feedback and retain the respect of paying customers.
BTW: When is this supposed to be fixed any way? I read frogboys post about how it is fixed and they can move on to other things like balance (unless I misunderstood what he was saying). For many it's not fixed, so I hope they haven't moved on to fixing other things.
Anny fail!
So it does... *rings the Bara bell*
So very true! Karma for you...
No doubt. QFT+++
Constant communication, legitimate effort, and CEO transparency isn't enough for the Modern Entitlement Baby?
^^^This is right on the mark!^^^
But yet if you read the latest update it appears Frogboy is taking what you call the entitlement baby serious as he knows this is killing his business. If you read his last line...he talks about giving out more free stuff to make up for this fiasco.
This?
Transparent CEO, good
Obvious effort to fix a broken product, good
Effort to talk about the great future of said product, good
Spectacular gameplay (when it works), good
Community of passionate gamers supporting company, good
Smackdowns on the forum by CEO, funny
Ability of company to get game into workable shape, hopeful
Lack of ability to play a game one purchased, frustrating
Getting flamed because you expect a working product at retail, frustrating
Lets keep it real people.
Watching people whine, priceless
(and this wasn't directed at you, I was just adding on)
If your goal is really to help people understand that they screwed up (or more specifically, let Stardock know they screwed up) then I think your effort is completely wasted. Frogboy has posted several times that this was a really bad launch, and the precise reasons behind it. Turns out they had a very solid product after testing, but their testing didn't account for some things they didn't see coming at launch, which broke the game.
As far as your second question, how to turn this into a positive? You can't turn it into a positive. You can wait for them to fix the game (which they are definitely doing), or you can get your money back. Expecting more is greedy.
Yup, but in my experience in customer service, the whiniest brats who expect the most entitlement by far are the baby boomer generation.
Wow that is some bad customer service.
But the good news is frogboy appears to agree wtih schlista (http://forums.demigodthegame.com/350280)
So all those that were calling schlista names should thank him as it appears now frogboy is in full agreement with schlista and wants to make it up to the early adopters by giving them 50% off a 2nd copy of demigod. I'd rather it be 50% of any game in the library, but it's a start.
Schlista just owned everyone in this thread that was getting on his case. Or is that frogboy just owned them? I'm not sure but fact is there are several owned people...everyone should give schlsta some karma for helping you get a discount on a 2nd copy of demigod.
Somehow, I doubt Schlista persuaded them on that point.
Yeah, but in the end he was right in what he was asking and all those that were busting on him now are the one that look foolish. I swear I don't get why people on the INternet are such hate mongers. They attacked him for askign a simple question on how StarDock can make it up to gamers for basically selling a beta product to them.
In the end it doesnt' really matter who was right and wrong, just that the game is fixed and that there are enough players on it to play. But I bet many people will think twice before jumping into another stardock launch product (and that's a shame because their game appear to be very fun).
Watching the CEO of stardock agree with Schlista beyond priceless
Going to lock this thread since Schlista can't seem to control himself long enough not to keep creating fake users to give the illusion of people agreeing with him.
It's pretty sad to see people take online forums so seriously that they feel the need to create several alias users in order to conduct a discussion. Know what I mean, "MitchFlannery"?
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