Glad that worked out for you Stevious!

I'll email Soulfire777 to confirm that he did not create that empire. Once he replies and confirms that he didn't create it, we'll hand it over to you.

It's not at all that we dont belive you, but we have to play it safe to keep the peace I'm sure you can understand.

dj-LiTh - I can see both of your players in the database and the site assigned to you. The same for the empire you created.

Also, as I've tried to ask a bunch of times already, please don't use vague words like 'gone'. We need to know exactly what you mean, otherwise we cant help you.

Please email me the serial number you are attempting to use to create a character and we'll have a look.

The metaverse seems fine for me now also...
Except for when I finished a metaverse game, when trying to post the score, I'm told "Your serial number does not match that of the metaverse server." I checked the serial I have on Stardock Central and the one used to create the character on the metaverse and they both match so I'm not sure what that's all about.

Ignore above post (edit seems laggy too). The score finally updated after a 10 minute lag.

Second game posted fine, Thanks for looking into it, much appreciated!

Quick question, completed a game last night, w/ 9 civs, one a medium size universe (god was that cramped!), and won the game. I thought my scores were uploaded to the Metaverse, but apparently they weren't. Is there something I have to do after I win to make sure my scores are sent up? (yes, I have an account, and my character shows up when I go to the metaverse screen, but it shows no games played and no score)

Please attempt to post your games to the metaverse if you were previously having serial number issues. If you continue to have issues please post another reply detailing the issue again.

I would have you try to post another metaverse game If you run into the same issue, please email me the serial number you are using.

I've had the same error as others but I am unclear on how to reslove it . The error is 13 - Your game submission was rejected because the application serial number does not match the serial number on the Metaverse server. Would you like to try posting you results again.

To which I have answered yes multiple times with no result. Reloaded the endgamesave, same result.

This is gonna sound silly, but I have now played two games, and 18 hours and both games have had trouble submitting. First was because I stupidly didn't realize that I had to start up the game under the Metaverse tab to have it be submittable. Chalk that one up to a lesson learned. I'd really like to be able to submit and not start over from scratch to do it

What info would help you help me, Andrew?

I just had the same problem, and I didn't use any cheat codes.

I thought of something. dajaxx, did you have Tech Research set higher than average? I think that might be what set it off, because that could skew the speed with which one wins.

The follow-up question, of course, is How was I supposed to know that? Magic? It sure isn't in the manual.

I also just ran into the cheat codes detected thing.
I didn't use any and it had no problem submitting the score, however the metaverse now tells me I used some during that game.